Employee Benefits - Data Processing Specialist (1099 Contractor Role)

DATA PROCESSING SPECIALIST (1099 Contractor Position)

The Data Processing Specialist facilitates the enrollment process between our clients and designated insurance providers. Key responsibilities include processing enrollment applications for employee benefits programs and data manipulation in preparation of data transmission to clients, insurance providers, and applicable vendors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Independently manages accurate workflow and the enrollment processes while ensuring efficient, timely and accurate activity processing.
• Processes and inputs accurate and timely enrollment applications for clients’ employees via online carrier websites
• Manipulates data files in order to identify errors and duplications in enrollment elections using programs including, but not limited to, Microsoft Excel, Google Sheets, and Access
• Audits enrollment files and invoices for discrepancies in order to provide error free submissions to carriers  
• Organizes enrollment data into concise data submissions via insurance carrier and internal forms or templates
• Provides proactive and systematic status updates to the client and/or internal team members regarding enrollment status
• Updates and maintains benefit administration data management systems with pending and completed enrollment activity details, service team assignments, and ongoing benefit plan changes
• Researches and resolves client requests related to enrollment administration
• Document all enrollment transactions in BXSI internal client database.
• Assists in special projects as requested.

PERSONAL AND ORGANIZATIONAL DEVELOPMENT

• Set priorities and manage workflow for self to ensure all goals are met.
• Interact with others effectively using accurate, clear communication, cooperating purposefully, and providing information and guidance as needed to achieve the business, profitability, and retention goals of the Company.
• Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
• Project a professional image in action and appearance.
• SaaS technology support experience
• Knowledge of employee Health and Wellness benefit plans

KEY COMPETENCIES

• 2-5 years of experience in employee benefits, human resources, insurance, accounting and/or other related field.
• Advanced proficiency in Excel and Word and/or G-Suite products including Gmail, Docs, Word Processing, Sheets, and Drive iCloud storage.
• Fundamental skill in PowerPoint and database systems/report writing.
• Excellent/professional verbal and written communication skills including a command of the English language.
• Ability to communicate effectively with colleagues, executive management and clients as required.
• Strong organizational and time management skills.
• Ability and preference to work in a team environment.
• Projects professional appearance and manner.
• Self-directed self-starter with a high attention to detail.
• Ability to multi-task and handle large volumes of activity during peak times of the year.
• Flexibility and ability to work overtime as necessary.
• Ability to work in a fast-paced environment.

EDUCATION AND/OR EXPERIENCE

• At least four (4) years of experience working in highly, visible client service role in a related industry, including auditing, insurance, benefits, human resources, broker/agency, technology/software  applications.
• College degree preferred. High school diploma with some college required, or an equivalent combination of education and experience.
• Benefits administration and/or client management experience preferred.
• Valid driver’s license required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.

WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.