What are the responsibilities and job description for the Donor Floor Supervisor position at Default Board?
Want to Expand
We’re growing fast.
DONOR FLOOR SUPERVISOR
This is What You’ll Do:
- Performs venipunctures and plasma collection.
- Maintain compliance and understanding of SOPs, current Good Manufacturing Procedures (cGMP) and regulatory guidelines.
- Operates the automated plasmapheresis machines, including response and evaluation of all alarms and machine errors, documentation of exceptions, etc.
- Trains and provides leadership to new/existing employees
- Monitors donors for reactions and equipment operations to ensure donor safety and quality of product.
- Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.
- Oversees and ensures proper sanitation and cleaning of equipment and work area between donors.
- Performs daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines.
- Ensures donor confidentiality, meets customer service expectations, greets and acknowledge donors, as they are assigned to donation area and after completing donation process.
- Maintains/stocks adequate inventory and replenish supplies on plasma carts.
- Educates new donors on the use of products made from donated plasma.
- Performs other job related tasks, as assigned.
This is Who You Are:
- Part brand ambassador, part clinical technician
- A person committed to excellent customer service all day, every day
- Someone with positive energy, always willing to pitch in where needed
- Understanding, patient, and genuinely authentic
- Able to function and keep up in a fast-paced environment with frequent interruptions
- Hungry to build a great career
- Fearless Leader
This is What It Takes:
- High school diploma or GED.
- Ability to work early mornings, days, late evenings, weekends, holidays, and extended shifts.
- Ability to lift up to thirty-five pounds.
- Strong customer service skills and the ability to understand and follow protocol.
- Minimum 1-2 years' experience in a medical or healthcare environment
- Highly organized and detail oriented.
- Demonstrates consistency and Reliability (attendance, attitude, work ethic, etc.)
- General computer skills.
- Team Lead / Supervisory experience.
- Bilingual is a plus (not required).
- CPR Certification is a plus (not required).
Do Satisfying Work. Earn Real Rewards and Benefits.
- Formal Training
- Outstanding plans for medical, dental and vision insurance.
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Wellness Program
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Company-paid holidays
- Personal Time
More About Octapharma Plasma Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
Interested? Learn more online and apply now at: octapharmahiring.com
And if you know someone else who’d be a great fit at Octapharma Plasma, Inc., please forward this posting along! INNER SATISFACTION. OUTSTANDING IMPACT.
(UPDATED06042022)