Account Manager

The Company:

Czarnowski Collective is a full-service marketing company that produces unforgettable brand experiences for the world’s most forward-thinking organizations.   We create brand stories that push boundaries, alter perception, evoke emotion, and incite action. In short, we make stories that move! Our global reach and cross-sector experience have allowed us to deliver results for more than 70 years. We love what we do, and we know you will too!

The Job:

Support the Account Executive and partner with other Account Team Member(s) to divide the responsibilities of day-to-day management of 15 internal and external client events and meetings. This role will primarily support corporate communications and media focused initiatives.

• Client Services: Engage in regular, two-way communication with clients to determine event needs, propose solutions, set expectations and execute event details.
• Partner and Supplier Relationship Management: Act as a center-point between clients, internal teams, agency partners, and suppliers to provide direction and drive successful event execution.
• Project Management: Manage a variety of programs and projects from launch through planning, client presentations and execution.
• Meeting Coordination: Support client and internal meetings. Emphasis on providing overall program direction, moderate discussions, develop solutions and/or a POV, create an execution plan, and document next steps and areas for follow-up.
• Timeline Discipline: Develop, maintain, and actively manage event specific timelines including on-site specifications documents.
• Budget Management: Understand budgeting process and how to navigate it develop and clearly communicate budgets and change orders, to both internal stakeholders and clients.
• Event Execution and Production:
  • Under direction of the Account Executive, provide management and oversight over the logistics and hospitality execution of 15 events annually.
  • Engage preferred vendors and suppliers for execution of all event aspects. Including but not limited to, hotel sourcing, furniture and décor, program staffing, food and beverage.
  • Coordinate with both the creative and design teams to inform floorplan creation, event layouts and flow, creative collateral. Inclusive of all client review and approval processes.
  • Work alongside the creative and design teams to identify and co-manage graphic matrices, timelines and deadlines.
  • Collaborate with internal exhibit account team to identify needs, create unique solutions, present to client and guide execution.
  • Act as a representative of the account team during site visits, client meetings, and event execution.
  • Understand clients’ business model and processes to effectively drive program-oriented solutions.
• Support Senior Account Director and Account Executive with miscellaneous projects or duties at the request of clients.

The Person:

• Understand, enforce and improve various processes and procedures.
• Ability to collaborate, delegate, and take the lead
• Strong written and verbal communication and presentation skills
• Ability to prioritize and multi-task
• Able to work effectively under pressure, both individually and in a team environment
• Ability to work with deadlines and take over responsibility 
• Bachelor’s degree in Business Administration, Marketing or equivalent
• 3 years of live event experience preferred
• Efficient knowledge of MS Office Programs (Word, Outlook, Powerpoint, Excel, Teams)

• Work is performed in a typical office environment and/or on-site during event execution.  Ability to sit or stand for prolonged periods of time in a climate-controlled office environment.  Ability to lift up to 50 pounds of office material.  Willingness and ability to travel (25-35%) and work extended hours as necessary.

Core Value Statement 

Czarnowski Collective’s vision is not marketing hype, it wasn’t dreamed up in some boardroom, and it’s not a policy… it’s a passion! Our unique vision is something that has always existed, and the people at Czarnowski help us excel. Our culture lives and breathes opportunity, inspiration, empowerment, hard work, and acknowledgment. That’s one of the main reasons we’ve been able to remain successful for over 70 years! In turn, employees are challenged to embody the following core values in their daily work. 

• We strive to deliver exceptional customer results.
• We are humble and respectful.
• We act with honesty and integrity.
• We empower and trust one another.
• We foster a positive team and family spirit.
• We celebrate creativity and innovation.
• We embrace individuality and an entrepreneurial spirit.
• We can only profit together.
• We have fun.
• We love what we do.

The input and participation of our entire Company are essential to upholding our vision today and in the future. 

We are a COLLECTIVE for all. We strive to create the best people-driven experiences, which is only possible by championing diversity, equity, and inclusion. We celebrate creativity and embrace individuality so we can grow together through our initiatives of DEI Learning and Development, Diversifying Our Supplier Chain, DEI Employee Recruitment, and Serving Our Communities.  

EEO Statement 

Czarnowski Collective is proud to be an Equal Opportunity Employer. We don't just accept difference – we honor, nurture, and celebrate it! All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We don’t discriminate based on race, religion, color, national origin, sex/gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.