HR & Benefits Coordinator

Twin Cities PBS (TPT) is one of the most innovative public media organizations in the country. Every day, TPT uses the power of media to advance the arts, spur learning, help young people succeed and help adults age vitally. TPT presents extraordinary PBS programming and also produces award-winning content for the national PBS system. 

TPT is seeking an HR & Benefits Coordinator to join our HR team and serve as a key HR resource within the organization. This position will provide timely responses and solutions for day-to-day employee questions and concerns. They will manage the new hire onboarding experience and the administrative processes within the full employee life cycle from orientation through off-boarding. They will administer all employee benefit plans and leave policies and support compliance needs. They are responsible for HRIS maintenance, updates and reporting (UKG), coordinating employee special events, and other HR administrative needs.

Pay Rate: $28.00 - $31.00 per hour ($58,000 - $64,000 annually)

Hybrid Workplace: Candidates must live in or be willing to relocate to the Twin Cities Metro area.

Areas of Responsibility

Benefits Administration (40% of time)

• Manage all employee benefits (medical, dental, disability, retirement, FSA/HSA, leaves and other offerings), including employee education, enrollments, changes, and annual open enrollment. Collaborate closely with brokers and vendors. Support Director of People Operations in selection and design of employee benefits.
• Coordinate FMLA, disability and other leaves with employees. Collaborate with managers and vendors, as appropriate.
• Lead wellness initiatives.
• Manage benefits compliance, unemployment claims, accommodation processes, and workers comp claims.  
• Update and monitor all benefits information in HRIS, including deductions and eligibility. Collaborate with payroll administrator to ensure accuracy.
• Complete billing reconciliation for all benefits related programs.

Employee Support (25% of time)

• Lead new hire onboarding process to include background checks, new hire set-up and processing, IT/Building Services notifications, first day orientation, and benefits orientation and enrollment.
• Serve as the key HR departmental contact; manage HR inbox and respond to emails within a timely manner; route questions/concerns appropriately.
• Serve as the administrator of the performance management system with UKG. 
• Collect and analyze exit interview data.
• Coordinate events that support the internship program and coordinate participation in job fairs and other talent pipeline-building events.
• Coordinate employee service awards, recognition programs and events.

HRIS Administration (15% of time)

• Maintain accurate employee records in UKG. Enter all employee changes and periodically audit to ensure accuracy of records. Create letters and documents for wage, hour, and position changes.
• Generate reports for compliance, regulatory obligations, and internal requests. Assist with Affirmative Action Plan development and tracking.
• Manage electronic employee files.
• Generate reports on the workforce.

HR Administrative Support (15% of time)

• Create and manage the HR team project and event calendar; provide reminders and status updates.
• Coordinate and maintain HR policies, HR intranet pages and organizational chart.
• Maintain mandatory employment posters for all relevant states and municipalities.
• Participate on Safety & Security Team, and other organization-wide teams.
• Provide meeting support by developing and maintaining presentations and agendas.
• Prepare expense reporting, billing reconciliation, invoice processing, and data entry for HR budget.

Other duties as assigned (5% of time)

• Participate as an active member of the HR Team. Contribute to shared goals and collaborate with colleagues on achievement of priorities.
• Complete other tasks as assigned.