What are the responsibilities and job description for the Fast Food Restaurant Shift Manager (H01663) position at Default CKE Brand?
ESSENTIAL FUNCTIONS
- Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
- Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
- Consistently enforces and maintain all Quality, Service and Cleanliness standards.
- Monitors and maintains proper staffing level and labor costs..
- Create a friendly atmosphere for employees and Guests.
- Effectively train Crew Members.
- Provide direction and supervision for Crew Members.
- Support efforts to maximize sales and profits and minimize controllable costs.
- Effectively plan, organize and implement all operational routines and activities during your shift.
- Role model and set a positive example for the entire team.
EDUCATION
- High school diploma or equivalent.
HOURS
- Must be able and willing to work flexible hours including morning, evening and weekend shifts
SKILLS AND ABILITIES
- Ability to get results through others.
- Organizational, planning and time management skills
- Team building skills.
- Problem solving skills.
- Good verbal and written communication skills
- Ability to take initiative.
Physical Abilities:
- Stand for long periods of time.
- Work around heat.
- Work around others in close quarters.
- Move throughout the restaurant and observe restaurant operations and employee work performance.
- Able to lift 50 – 75 pounds comfortably.
- Work with various cleaning products.
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