What are the responsibilities and job description for the Store Associate position at Default Company?
Position Summary:
The Dispensary Associate, P/T is responsible for ensuring each customer receives outstanding service by providing a positive and friendly environment. They assist customers with their needs, maintain solid product knowledge, and always provide the highest level of customer service. This position will be a part time position.
Essential Duties and Responsibilities:
Provide exceptional customer service in accordance with established standards
Develop and maintain rapport with our customers, vendors, service providers and staff
Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to Manager when needed
Creates an environment of excellent customer service skills
Ring up sales on Point of Sale system and process cash
Ensure strict controls to protect organization assets at the direction of management
Set up and break down display cases daily. Assist in display maintenance and housekeeping
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts
Collect customer information and input information into POS system
Perform data entry and manage the customer database
Maintain strictest confidentiality in compliance with HIPAA guidelines
Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitation
Maintain a positive work environment conducive to trust and respect
Ensure compliance with all company policies and procedures and federal and state laws
Perform other duties as assigned
Job Qualification Requirements:
High school diploma or general education degree (GED); and six months related experience and/or training
Previous experience in cannabis retail preferred
Retail, cash handling and Point of Sale (POS) experience required
Working knowledge of Microsoft Office
Must be 21 years old
Subject to background check per state cannabis regulations
Internal Candidates must be in their current role 6 months or more for consideration
The Dispensary Associate, P/T is responsible for ensuring each customer receives outstanding service by providing a positive and friendly environment. They assist customers with their needs, maintain solid product knowledge, and always provide the highest level of customer service. This position will be a part time position.
Essential Duties and Responsibilities:
Provide exceptional customer service in accordance with established standards
Develop and maintain rapport with our customers, vendors, service providers and staff
Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to Manager when needed
Creates an environment of excellent customer service skills
Ring up sales on Point of Sale system and process cash
Ensure strict controls to protect organization assets at the direction of management
Set up and break down display cases daily. Assist in display maintenance and housekeeping
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts
Collect customer information and input information into POS system
Perform data entry and manage the customer database
Maintain strictest confidentiality in compliance with HIPAA guidelines
Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitation
Maintain a positive work environment conducive to trust and respect
Ensure compliance with all company policies and procedures and federal and state laws
Perform other duties as assigned
Job Qualification Requirements:
High school diploma or general education degree (GED); and six months related experience and/or training
Previous experience in cannabis retail preferred
Retail, cash handling and Point of Sale (POS) experience required
Working knowledge of Microsoft Office
Must be 21 years old
Subject to background check per state cannabis regulations
Internal Candidates must be in their current role 6 months or more for consideration
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