Financial Services Technician

Financial Services Technician

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

DEFTEC Corporation seeks a Financial Services Technician to support the United States Air Force with travel-pay processing. This position is part of the Travel Pay Processing Operations center at Ellsworth, AFB.

JOB RESPONSIBILITIES:

• Prepares, examines, computes, processes, elevates, rejects, or responds to inquiries concerning travel vouchers to ensure entitlement of travel and travel-related benefits.
• Reviews/inputs travel vouchers involving military, civilian, reservist temporary duty, permanent change of station, personal property movement and storage, deployment, and TDY to school accruals to ensure proper entitlements, including payment of travel and supplemental benefits.
• Processes Financial Services Offices initiated pay affecting documents ranging from debt collection to special entitlements due to meeting certain criteria.
• Determines necessary accounting transactions and codes, tracks and updates electronic funds transfer (EFT) rejects, prepares daily accountability reports, and processes remittance checks.
• Processes accounting data, inputs data, processes interfaces, and updates spreadsheets, as applicable.
• Reviews, processes, corrects, validates, and balances travel accounting transactions.
• Elevates difficult or time-consuming inquiries.
• Tracks unresolved cases.
• Elevates knowledge-based deficiencies.
• Works with various financial systems, including the Reserve Travel System (RTS), Financial Management WorkFlow (FMWF), Defense Travel System (DTS), Defense Joint Military Pay System (DJMS), Defense Enterprise Accounting & Management System (DEAMS), LeaveWeb, RTS Web Reports, etc., and common desktop applications (email, Microsoft, etc.).
• Transmits and receives documents and messages electronically using networked workstations linked to other computers or workstations.
• After the successful completion of training, must be able to demonstrate:
  • Knowledge of general travel pay guidance for Active Duty, Reserve, and civilian employees regarding travel entitlement and reimbursement rules, regulations, instructions, procedures, and operations, and ability to understand and apply precedents and resolve general procedural and substantive problems in concluding inquiries.
  • Knowledge of the travel records and systems' format, content, and use.
  • Knowledge of lines of accounting.
  • Basic knowledge of the common laws, rules, regulations, policies, procedures, and precedents relating to the area of assignment and the ability to apply this knowledge to resolve caller inquiries.
  • Proficiency in preparing correspondence, documents, and reports using various word processing and spreadsheet software programs.
  • Provides feedback such as suggestions or recommendations for workplace and processing improvement.

QUALIFICATIONS:

Required Qualifications:

• High School Diploma
• Ability to obtain a secret clearance
• Demonstrates ability and skill in effective oral and written communication; ability to maintain effective working relationships internally and externally; interpersonal and problem-solving skills
• Ability to meet specified service delivery metrics, including performance monitoring requirements.
• Ability to work under pressure of established deadlines.

Preferred Qualifications:

• Associate or higher degree in Accounting, Finance, Mathematics or a related field
• 2 years of experience in data processing, administrative or related field
• Active secret clearance

DEFTEC offers a comprehensive whole life benefits package that includes medical, dental, vision, holiday, paid time off, life insurance, short/long term disability, and educational reimbursement. DEFTEC also matches 401k contributions dollar for dollar up to 3% of employee's income and an additional $0.50 for every dollar between 4-5% of employee's income. The DEFTEC team is comprised of professionals who make a difference every day in crucial missions related to national security. Our leadership knows that this happens by employing a diverse team who is well taken care of. Our employees are our top priority making DEFTEC an ideal place to work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP and alcohol when criteria is met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities and general treatment during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.