Talent Training Coach (Trainer)

Description

Del Norte Credit Union is seeking an experienced candidate for a Training Coach in our Talent department. The primary role of this position is to develop and deliver highly effective training and learning opportunities and to develop each employee to their highest potential through training, coaching and leadership.

Job duties of this position include but are not limited to:

• Provide skilled, professional facilitation of training, both in-person and virtual, using a variety of delivery methods such as polling, case studies, role plays, exercises, etc. Utilize best learning practices in designing and delivering learning offerings.
• Apply learning theories and design engaging, challenging and transferable training materials, training aids, training modules/courses and procedures in order to deliver professional, error-free training. Training must drive critical thinking, development of mastery, judgement and agility, self-efficacy, knowledge transfer and behavior change in learners.
• Track the progress of trainees through routine tests, observation, surveys and feedback from the learners and managers.
• Take ownership of content and master areas as assigned, and cross-train in other content areas to be able to support other members of the Talent team.
• Participate actively in team activities and responsibilities. Contribute to team processes such as project management, curriculum and training design, metrics gathering, and other essential functions of the Talent team.

Requirements

• Three years to five years of similar or related experience including training, learning and facilitation. Experience in financial services desired.
• Equivalent to a college degree (BS or BA in a relevant field). Training Certification (instructional design, facilitation, etc.) or other learning training as recommended, or be willing to become certified or trained within 12 months of hire.
• Proficiency with Windows, MS Office, PowerPoint, Excel, calculation.
• Experience with Zoom facilitation and e-learning software - preferred.
• Experience with LMS - preferred.
• Excellent verbal and written communication skills.
• Proof of being fully vaccinated against COVID-19 prior to start date.