General Manager 1124

General Manager

Position Summary

Reporting to the District Manager. The General Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way.

Essential Job Functions

Fully staff the store with quality people

• Recruiting, hiring, and retaining all restaurant employees
• Ensuring the entire team is always certified according to the current training process
• Creating a service-oriented culture
• Promoting an environment of fun and teamwork
• Evaluating performance and recommending salary increases
• Recommending, approving, and administering disciplinary action, suspension, and/or termination
• Developing and growing team members and future managers

Deliver the Brand to everyone the Del Taco Way by:

• Maintaining the facility and customer areas
• Maintaining all equipment to operational and safety standards
• Delivering only quality products to Del Taco standards every time
• Ensuring proper cleaning schedules are upheld, proper uniforms are being worn, and offering consistent service

• Ensuring POP and signage is present and in the approved location

Achieve or exceed sales plan and build Customer Counts and Loyalty by:

• Identifying and communicating sales goals (daily, weekly, year over year)
• Ensuring the right people are in the right places according to projected / actual sales
• Increasing customer count and check average, and maximizing capacity and customer value
• Identifying and executing Local Store Marketing opportunities to attract new customers
• Staying aware of local events; Understanding the store’s current trade area and competition
• Executing speed (speed with a smile) and service standards
• Flawlessly executing marketing promotions and campaigns

Achieve or exceed profitability plan by:

• Maintaining staffing levels to actual sales
• Complying with labor laws
• Accurately ordering and managing inventory to reduce waste and prevent theft
• Ensuring cash handling procedures and standards are in place and followed
• Performing cash audits and addressing identified issues
• Executing safety and health standards
• Minimizing Supplies and Services costs by managing service vendors efficiently
• Achieving and communicating controllable cost targets

KNOWLEDGE, SKILLS & EXPERIENCE

• High School diploma or equivalent
• 3 - 5 years’ experience in QSR industry / full-service concept
• SERV Safe Certified
• Fluent in English; Spanish is plus
• Excellent communication and interpersonal skills; great telephone manner
• Excellent organizational skills; detail oriented; accurate
• Excellent analytical, problem solving, and math skills
• Ability to work, under pressure

PHYSICAL REQUIREMENTS/ENVIRONMENT / WORKING CONDITIONS

• Office and Restaurant environment. Extended periods of standing, sitting, typing, and looking at a computer screen. May also require some reaching, bending, and lifting.
• Ability to drive/travel to restaurant locations within assigned area including some overnight travel.
• Valid Driver’s License and Proof of Vehicle Insurance is required.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: One location