US E - Consulting - Workforce Experience Consultant - HCaaS - HC - NAT

The Human Capital (HC) Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients.

Human Capital As-A-Service 

Today’s disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development now and in the future. Deloitte Human Capital as a Service brings that insight, through broad and deep capabilities to help our clients optimize people, process, and technology to thrive in an unpredictable world.

We are looking for a seasoned workforce experience leader to join our team and help us continue to set the standard for leading practices in Workforce Experience Management (WXM). As a Workforce Experience Consultant, you will engage with clients to help them advance their workforce experience management capabilities across strategy, people, process, data and technology and to help them deliver business-driven, actionable people insights across the employee lifecycle (e.g., DEI, attrition, talent acquisition, compensation, performance management, etc.). The right candidate will develop relationships throughout HCaaS, and across our Human Capital Offering Portfolio.

Work you’ll do

The WXM team is at the forefront of guiding and designing workforce experience management strategies and practices for our clients. You’ll be part of an experienced team to help organizations understand employee sentiment with confidence and embrace decision-making with clear, data-driven insights to improve the employee experience, optimize processes, and drive business outcomes. In this role, you will:

• Support the development of a client's workforce experience/listening vision, strategy, operating model, roadmap, and business case.
• Uncover key client business problems and define related workforce experience/listening use cases with clear, tangible business outcomes.
• Coordinate and participate in regular client touch points.
• Help clients to select, design, deploy and optimize their workforce listening solutions.
• Assess the client’s workforce experience listening solutions, data and technology current state and objectives.
• Support the design and delivery of leadership interviews and focus groups, leveraging AI-enabled, scalable solutions.
• Leverage quantitative and qualitative data and analytics methods to analyze client data across workforce experience focus areas.
• Develop comprehensive and thoughtful research findings reports and presentations.

• Communicate statistical analyses and results, along with implications, to technical and non-technical audiences.
• Partner with other internal HC project teams (e.g., Culture, M&A) to build integrated strategies and solutions that involve workforce listening.

• Collaborate with technical and non-technical team members across geographies, both national and international.

• Demonstrate exceptional judgment and discretion when dealing with highly sensitive people data and business issues.
• Provide thought leadership and a strategic lens to continuously evolve our listening frameworks, strategies, and practices.

Required Qualifications:

• Bachelor's degree, preferably in Human Resources, Business Analytics
• 3 years of experience in a survey/employee listening role or as an external consultant
• 3 years of experience in employee survey design/construction, survey analysis, measurement of employee engagement, and large-scale dynamic survey reporting
• 3 years of experience in applying principles of NLP to large volumes of open-ended comments
• 3 years of experience communicating research findings to audiences with varying levels of technical knowledge
• 3 years of experience crafting high-impact PowerPoint presentations
• 3 years of professional experience in written and verbal communications
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available

Preferred Qualifications:

• 3 years of hands-on experience in Human Capital Consulting or closely related experience in a consultative workforce experience or people analytics role
• 3 years of business experience in people/human resources, serving in an analytics or strategic HR consulting role at a medium to large multinational company
• 3 years of experience Demonstrated track record of tying surveys together, building indexes across surveys, execution and identifying trends for multiple years

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Davenport, Dayton, Des Moines, Detroit, Fort Worth, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Nashville, New Orleans, Philadelphia, Pittsburgh, Portland, Raleigh, Richmond, Rosslyn, Salt Lake City, San Antonio, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DC

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

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