Functional Lead

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state, and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

The Functional Lead would oversee the development of functional solutions, collaborating with the development team to ensure alignment with business requirements. Provide guidance on best practices for solution design and contribute to decision-making processes. Collaborate with the testing team to develop and execute comprehensive test plans. Ensure that functional solutions undergo rigorous testing to meet quality standards.

Primary Responsibilities:

• Provide leadership in defining and executing functional strategies onshore, ensuring alignment with overall project goals.
• Guide and mentor, the functional team, fostering a collaborative and innovative work environment.
• Collaborate with cross-functional teams to gather requirements and facilitate communication between onshore and offshore teams.
• Translate business requirements into functional specifications, ensuring clarity and feasibility.
• Provide guidance on best practices for solution design and contribute to decision-making processes. Assist in the deployment planning process, providing onshore support to ensure smooth transitions and user adoption.
• Collaborate with stakeholders to address any post-deployment issues and optimize functional performance.

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.

This role is located in Sacramento, CA.

Qualifications

Required:

• 8 years of experience in creating functional design documents and leading design sessions
• 3 years supervisory or leadership experience of large teams
• 3 years experience in functional leadership roles, with a focus on onshore project management
• 3 years of experience as a functional lead on an Integrated Eligibility project with the knowledge on State and Federal programs like SNAP, TANF, Medicaid etc.
• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to travel 20 -50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Public Cloud certification - Associate/Professional (AWS, GCP, or Azure)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,950 to $208,250.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.