Clinical Research Coordinator - Experienced Clinician

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and, ultimately, our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team.

(And! DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023. This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.)

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 23 sites throughout the United States. 

NOTE: This is an onsite M-F position based at our Tulsa location. No remote or hybrid seeking applicants please. Preference will be given to local candidates. 

Clinical Research Coordinator’s Main Objective: Overall, the Clinical Research Coordinator is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies and assisting the Site Manager in leading and developing the site and team.

• Patients have a fun, positive and comfortable experience at our clinic
• Patient visits are accurate and efficient
• Patient recruitment and enrollment into clinical trials
• Seeing to it that all clinical trial protocols are being adhered to 100% of the time
• Maintain site audit readiness at all times
• Assist Central Quality Assurance Team and Site Manager with Quality Assurance
• Lead and main point of contact for Sponsors and CROs for all studies
• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols
• Hiring and Training of new Clinical Research Coordinators
• Developing and growing new Clinical Research Coordinators
• Coaching the new team members in their current roles to improve performance and prepare for future opportunities
  

Job Description:

The Clinic Research Coordinator will maintain all activities related to the conduct of clinical trials at the site including but not limited to:

• Conduct the patient visit for the clinical trial including medical history collection, vitals, phlebotomy, ECGs
• General data collection for patient visits including patient questionnaires and entering data into multiple online systems
• Scheduling patients for clinical trial visits
• Learn and prepare for new clinical research studies at the site (typically 1-2 new clinical studies per month)
• Processing and shipping of biological samples
• Voluntary travel to nationwide conferences to learn about new clinical studies (US based, all expenses paid - who doesn't like free travel?)

The right candidate will:

• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving
• Manage multiple tasks and clinical trials efficiently
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

Skills needed to win:

• Required: At least 1 year of fast-paced patient-facing clinical healthcare experience inclusive of comfort with phlebotomy, vitals, EKGs and patient history.
  
• Clinical research not required (but wonderful if you have it, of course!)
• A great, coachable attitude and a willingness to learn
• Enjoyment of a fast-paced working environment 
• Coffee drinkers preferred. Tea drinkers accepted.
• Preferred: MA, LPN, RN credentials 

DelRicht Research’s Core Values: Production, Humility, Consistency

Production:

• We deliver on our promises
• We have a bias towards action: we value independent problem solving
• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

• We support each other relentlessly
• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude
• We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
• Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

• We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy
• We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
• We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Our team comes first so here are some of the perks and benefits at DelRicht Research:

• Medical, Dental, Vision
• Generous Paid Time Off that builds throughout your career with the company
• M-F schedule, 8 hour shifts 
• 401K (including discretionary match/profit sharing)
• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

Website: www.delrichtresearch.com

Patient Testimonials: https://delrichtresearch.com/testimonials/

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.