Residential Coordinator

Join us at Delta Community Supports, Inc. (“Delta”), where every day brings the opportunity to make a difference in the lives of others! As a leading provider of support services for individuals with intellectual and developmental disabilities, we're on a mission to empower and enrich the lives of those we serve. Are you passionate about fostering independence, promoting inclusion, and creating meaningful connections? If so, come be a part of our dynamic team where innovation, compassion, and dedication drive our every endeavor. Embark on a rewarding career journey with Delta Community Supports, Inc., and help us shape a brighter future for all!

Position Summary

Delta Community Supports, Inc. is seeking a strategic and results-oriented Residential Coordinator to join our dynamic team. The Residential Coordinator will promote the community support of people with developmental and intellectual disabilities by implementing company policies and providing broad management oversight to daily operations.

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maximize the development and capacity of staff to advance the mission and values of Delta.

• Hire, train, supervise, develop and evaluate direct support staff; assess staff performance and provide support to obtain desired performance outcomes.

• Lead monthly meetings with team members to discuss:

o Policy/procedure changes

o Scheduling changes/needs

o Supporting the individuals in the home

o Training needs

o General home needs

• Lead the interdisciplinary process in:

o Assessing the desires, strengths, and needs of the individuals receiving residential supports

o Developing outcomes

o Evaluating progress towards independence in outcomes

• Pursue community integration for each individual.

• Monitor and maintain medical and financial benefits (Social Security Supplemental Security Income, Medical Assistance, etc.).

• Record the use of each individual’s personal finances as outlined in Delta’s policy.

• Monitor home on a regular basis to include:

o adequate quantity and quality of food to provide nutritious meals

o physical site is in compliance with health, safety and cleanliness standards

o proper economical use of utilities (phone, gas, electric and cable)

• Monitor that fire safety standards are met (fire drills properly completed, smoke detectors are operational).

• Monitor and schedule a sufficient number of trained staff at the home in keeping with state and Delta standards.

• Ensure health care needs of individuals are met.

• Train staff who provide direct service in the implementation of outcomes and the operations of Residential Supports.

• Monitor completion of all staff training within required periods.

• Monitor the administration of medications.

• Meet regularly with individual’s workshop, day program or employer.

• Attend meetings, and hearings; visit the homes, schools, workplaces and recreational sites of individuals supported by the company.

• Cooperate with the Department of Human Services staff in any investigation or inspection.

• Cooperate with internal investigations or inspections.

• Complete all paperwork accurately including, but not limited to, Critical Logs, ISP data, etc.

• Comply with all of Delta’s policies as well as regulatory and licensing standards.

• Develop; implement and role model program plans areas such as positive behavioral supports, community living, communications, etc.

• Coordinate individual’s medical appointments, advocate for the individual, complete paperwork regarding each appointment communicate medical status to management and families.

• Ensure the proper and timely completion and maintenance of records.

• Promote and demonstrate ethical and professional conduct at all times ensuring employees conduct themselves in an ethical and professional manner.

• Promote continuous quality improvement projects and ongoing performance measures.

Qualifications:

• A bachelor’s degree from an accredited college or university

• Two (2) years’ work experience working directly with persons with intellectual disabilities

• An associate’s degree or sixty (60) credit hours from an accredited university or college and four (4) years’ experience in the supervision of community based programs working directly with persons with intellectual disabilities may be substituted.

Benefits:

• Variety of available work schedules to accommodate different lifestyles and preferences.

• Qualified Public Service Loan Forgiveness (PSLF) employer, offering assistance with student loan forgiveness programs.

• 401k Match program, with a generous match of 3%.

• Comprehensive healthcare coverage, including medical, dental, and vision insurance plans.

• Flexible Spending Account (FSA) options for healthcare and dependent care expenses.

• Commuter benefits to help with transportation costs.

• Hospital insurance coverage for unexpected medical expenses.

• Critical Illness Insurance to provide financial support during serious illnesses.

• Identity Theft protection for peace of mind.

• Legal Assistance for personal and professional matters.

• Company Paid Life Insurance coverage for employees and supplemental Life Insurance for additional coverage.

• Company Paid Short-Term Disability Insurance for Pennsylvania employees, providing financial protection in the event of a short-term disability.

• Long-term Disability (LTD) Insurance coverage to support employees in case of long-term disabilities.

• Company Paid Holidays to celebrate important occasions.

• Up to 2 weeks of vacation time in Year One, providing time for relaxation and rejuvenation.

• Up to 2 Floating Holidays for additional flexibility in scheduling time off.

• Up to 15 days of Sick Time to ensure employees can take care of their health without worrying about lost income.

• Employee Assistance Program (EAP), providing eligible employees with confidential counseling, support services, and resources to enhance well-being and maintain work-life balance.

• Professional development and internal advancement opportunities.

• Please note that participation in the listed benefits is contingent upon eligibility criteria.

Delta Community Supports is an Equal Opportunity Employer and we are committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position.

EOE M/F/D/V