What are the responsibilities and job description for the Assistant Office Manager position at Dental Depot?
Description
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
- Direct, supervise and evaluate work activities, including management of the dental office personnel. Keeps Office Manager informed of any office issues. Assists Office Manager in managing overtime or misuse of time clock.
- Maintain communication between the Office Manager and the dental team of Doctors, Hygienists, Front Office and Dental Assistants and attending interoffice meetings and coordinate interdepartmental functioning.
- Review and analyze facility activities and data to aid planning financial and risk management and to improve service utilization. Assists with the Manager Audit Worksheet:
- Review and assess Scheduling Institute procedures in office. Assign role-play call times for each week and counsel on all deviations from SI training
- Review Quick Fill Logs to ensure that all missed/failed appointments have received calls and notes in account by end of day Friday
- Listen to Marchex phone calls with Dental Office Manager
- Audit ClaimsX Denial Report
- Take bank deposits occasionally.
- Attend Quarterly Manager training.
- Balance day sheets and close the office at least one night per week.
- Assist with planning, implementation and administration of programs and services in a busy dental office, including personnel administration, training, and coordination of dental staff.
- Respond to patient and staff inquiries and complaints. Solicit patient feedback to improve service and actively participate in the achievement of patient satisfaction.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. Prepare and file monthly reports with the Corporate Office.
- Establish work schedules and assignments for staff, according to workload, space and equipment availability.
- Enforce dress code and cell phone policies.
- Inspect facilities and recommend building maintenance to ensure emergency readiness and compliance to access, safety, and sanitation regulations (OSHA).
- Monitor the use of diagnostic services, patient care services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Maintain regular and reliable attendance
What You Will Receive
- Comprehensive healthcare plan with three choices
- Vision coverage
- Dental care
- PTO and Sick time (based on State law)
- 401k
- Professional environment where you are encouraged to grow your career!
How You Will Feel
We want Dental Depot to be a place you'll want to be and stay. Being part of our team means you'll get to:
Grow: Grow your experience through professional development and on the job training. Dental Depot's knowledge staff will lead you in the development of your administration skills and healthcare knowledge.
Learn: Learn about the latest in Dental Practices through engaging activities with dentists and administrators with years of experience!
Influence: Be part of a team that is not afraid to challenge the status quo and always seeks out opportunities to evolve and develop ways of working to pursue our cultural values.
Belong: Experience a fantastic place to work, where we have mutual respect and a great appreciation for each other.
Requirements
Education:
High School Graduate or General Education Degree (GED): Required
Experience:
1 plus years of experience in management or dental office experience.
Computer Skills:
Dental Software knowledge (Eaglesoft knowledge preferred, but not required.) All Microsoft Office products, preferred but not required.
Salary : $18 - $22
