District Manager

Department of Youth Services
Springfield, MA Full Time
POSTED ON 3/20/2023 CLOSED ON 6/7/2023

What are the responsibilities and job description for the District Manager position at Department of Youth Services?

The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education and support to young people ages 7-21. Most of the youth served are between the ages 14 and 18. The Department promotes positive change for the youth committed to our care, and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment.

The goal of DYS is to focus on youths’ gradual reintegration back to the community as productive citizens. DYS works in partnership with provider agencies, law enforcement and school officials, families, communities and others to ensure that the services provided are effective and that they create pathways to success for the young men and women in DYS care and custody. By working in close collaboration with these entities, DYS can continue to help make communities better and safer places.
The Department of Youth Services employs staff in various professions and backgrounds in order to engage young people in strategies that support positive youth development. We are seeking a dynamic individual for the role of District Manager for our Holyoke District Office.
For additional information about the Department of Youth Services and its programs please watch: https://drive.google.com/file/d/1gyP0kCJ181nBakh9Cc0pNNEyPw7kAoI6/view
The District Manager duties include, but are not limited to:
  • Responsible for the effective management as it relates to the Holyoke District Office.
  • Coordinate the delivery of multiple services to clients in the Western Region District Office, responsible for the performance and accountability of caseworkers.
  • Coordinate efforts between the Department, Courts and the Community Service Provider.
  • Responsible to monitor community services at the Holyoke District Office.
  • Provide direct supervision of caseworkers in accordance with the mission of the Department of Youth Services.
  • Ensure effective casework management focusing on accountability, service delivery, transition, aftercare and family involvement in order to provide a comprehensive approach to client supervision.
  • Forge community partnerships and coalitions within the community they serve.
  • Provide Technical assistance to employees concerning assessment of juveniles’ needs and service plans.
  • Ensure caseworkers are entering data accurately and timely into the Juvenile Justice Enterprise Management System (JJEMS) through regular supervision with casework staff.
Preferred Qualifications
  • BA in Criminal Justice, Human Services, Social Casework, Psychology or related field. Strong written and verbal skills.
  • Considerable knowledge of casework principles and methods.
  • Considerable knowledge of the cases, rehabilitative methods and prevention of juvenile delinquency.
  • Considerable knowledge of State laws pertaining to juvenile laws and juvenile rights; Considerable knowledge of community agencies;
  • Capacity to provide resources to youth with special needs and role of community agencies on youth behavior, knowledge of Positive Youth Development.
  • Ability to properly restrain or subdue juvenile offenders’ through appropriate use of handcuffs or other restraint techniques;
  • Knowledge of the Laws, rules, regulations, policies, procedures governing juvenile justice;
  • Knowledge of the types and availability of public and private organizations for providing services to juveniles such as Group homes, child guidance clinics, health, welfare and education agencies, etc.;
  • Knowledge of the types and application of emergency medical procedures such as basic first aid, and CPR.
  • Knowledge of Principles of Juvenile Detention Alternative Initiative (J.D.A.I.)
Transportation: Must have reliable transportation.
Candidate must be flexible and may be required to work some nights and weekends.
Schedule: 1st Shift 8:45am – 5:00pm Monday-Friday and one late night (TBD)
Days Off: Saturday and Sunday
Work address is: 140 High Street, Holyoke, MA 01040

Pre-Offer Process:
Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please logon to the DYS website www.mass.gov/dys to access detailed information on the Pre-Employment process.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.
For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #2.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) five years of full-time, or equivalent part-time, professional, administrative, supervisory or managerial experience in business administration, business management, public administration, financial management, or professional experience in a particular specialty (i.e. scientific, professional, or technical), and (B) of which three years must have been in a supervisory or managerial capacity, or (C) any equivalent combination of the required experience and the substitutions below.
Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.
Substitutions:
I. A Bachelor's or higher degree with a major in business administration, business management, public administration, financial management, or degree related directly to the specialty may be substituted for one year of the required (A) experience.
II. A Graduate or higher degree with a major in business administration, business management, public administration, financial management, or degree related directly to the specialty may be substituted for two years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!


Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Administrative Officer IV
Primary Location: United States-Massachusetts-Springfield-280 Tinkham Road
Job: Administrative Services
Agency: Department of Youth Services
Schedule: Full-time
Shift: Day
Job Posting: Mar 20, 2023, 2:26:36 PM
Number of Openings: 1
Salary: 74,658.74 - 107,692.78 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Natasha Lugo/Natasha.Lugo@mass.gov - 8572830119
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Hybrid Work Eligible: No

Salary : $74,659 - $107,693

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