CPS ROSA Mgr I

Dept of Family & Protectve Svc
San Antonio, TX Full Time
POSTED ON 6/22/2023 CLOSED ON 9/3/2023

What are the responsibilities and job description for the CPS ROSA Mgr I position at Dept of Family & Protectve Svc?

This position directs and manages Region 8 CPS Operations Support Program activities and staff development in the areas of Foster Care and Adoption Eligibility, Accounting, Social Security Income Coordination, Permanency Care Assistance (PCA), Contract Specialist and Random Moment Time Study. The position interacts routinely with Texas Department of Family and Protective Services Staff including regional and state office staff, HHSC staff, and representatives from various organizations, boards, community members and public officials.


Essential Job Functions:
Manages and evaluates compliance with policies and procedures. Establishes goals and objectives, implements policies, rules, and regulations for support programs. Develops guidelines, procedures and policies for support programs. Consults advices and collaborates with other community organizations, public leaders, the public and other agency staff. Plans, develops, provides feedback to staff regarding productivity as it relates to program support functions. Develops, manages and prioritizes support program and staff resources. Performs other duties as assigned and required to maintain unit operations. Attends work regularly in accordance with agency leave policy.


Knowledge Skills Abilities:
Knowledge of program policies procedures and techniques.
Knowledge of individual and group behavior, mediation skills, social and economic problems and methods of supervision.
Skill in decision making.
Skill in leading group efforts.
Ability to manage complex programs to meet department goals.
Ability to plan work in an orderly manner; to exercise sound judgment in analyzing situations and making decisions.

Registration or Licensure Requirements:
None required.


Initial Selection Criteria:
Graduation from an accredited four-year college or university. Five years full-time consultative, supervisory, managerial, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material: or planning, organizing and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience. Acceptable Substitutions: One additional year full-time consultative, supervisory, managerial, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years. Graduate degree may be substituted for the required experience, with a maximum substitution of two years.


Additional Information:
Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

MOS Code:
There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor's Military Crosswalk here.

As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.



HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.


In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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