What are the responsibilities and job description for the Customer Service / Sales Support Associate position at Destination Athlete of Hunterdon?
This is a new full-time role created to support the growing needs of our business. Candidates for this position must be comfortable multitasking and communicating with customers.
Responsibilities:
Customer Engagement and Follow up
- Follow up on customer inquiries via phone and email
- First line of contact answering the phone
- Assist operations to manage backorders
- Manage varsity jacket appointments and process jacket orders
Online Team Store Sales
- Build/create online team stores
- Source images needed for online stores
- Work with the sales team to confirm final customer logos and provide direction to the art team to create online store images
- Possibly work directly with clients to develop online stores
Administrative
- Maintain accurate filing for bulk orders and team stores
- Provide administrative support to Sales team
- Assist in the launching of a new system implementation
- Create sales orders
- Track orders through the decoration process to confirm orders are completed on time
Job Requirements:
- Passionate about delivering a great customer experience
- Have an outgoing, friendly personality and positive attitude
- Basic Excel and Word computer skills
- Excellent communication skills
- High-level of accuracy & attention to detail is a must
- Professional and very organized
- Customer comes first mentality
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Lebanon, NJ 08833: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $16 - $20
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