Volario's Host

Description

Perks/Privileges of Employment:

• Year-Round employment
• 152 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

"The mountains are calling and I must go..." for more than just a weekend! Join a growing, fast-paced team of hardworking, passionate, and adventurous individuals who strive to improve themselves and the Ranch every day. From multiple food & beverage outlets, to the stables, to the Spa, Devil's Thumb Ranch offers many "spokes" of opportunity to keep the wagon wheel turnin'.

Our mission at Devil’s Thumb Ranch is to offer guests and employees the true, premier Colorado experience. Working here means surrounding yourself with the great outdoors and the rugged individualism the West has always been known for. Living in Grand County offers opportunities to visit Rocky Mountain National Park, Grand Lake, Lake Granby and Winter Park Ski Resort. From epic mountain biking to the growing music scene, it’s a once-in-a-lifetime opportunity to strengthen your skills across a variety of departments in an incredible setting.

By joining the team, you'll benefit from some of the same special experiences that make the Ranch an unsurpassed guest retreat: access to hiking and Nordic ski trails, discounts at all restaurant outlets, and fun, free employee events. Other great perks that come with the gig include: discounts on lodging, activities, meals and spa treatments, along with transitional affordable housing and free shuttle service.

Devil's Thumb Ranch is the choice Colorado employer that you have been searching for. Join us!

Principal Purpose of Job: The host/hostess is responsible for controlling reservations, taking phone calls for Volario's or  at Devil’s Thumb Ranch Outlets and seating guests. The host/hostess is the initial contact with the guests and the first person to start guests off with a positive experience. In addition, as a Volario's host/hostess, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, curator and rancher (at heart).

Essential Duties and Responsibilities:

• Answering the phone and controlling the reservations for the Volario's Restaurant for optimal seating and service to the guest
• Opening doors, where applicable
• Welcoming and thanking guests
• Stocking firewood and maintaining a fire
• Answering questions - accurately and politely
• Maintaining a clean and organized waiting area
• Directing guests to areas & restrooms
• Providing security for co-workers and guests
• Assisting servers, back servers and managers with filling water, serving food and being a team player
• Performing opening, closing & side duties – cleaning glass, wiping tables, sweeping & vacuuming the floor, wiping and updating menus, etc
• Assuring the complete satisfaction of each and every guest
• Entertaining guests to create memorable experiences
• Supporting and contributing to the mission and overall success of the resort by accomplishing performance objectives focused on food and beverage.
• The host/hostess will be “Tour Guides” for the clients and know and be able to support Ranch-Wide knowledge to the clients.

Other Duties:

• Maintaining a well-groomed appearance
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, when possible
• Maintaining the Ranch core values and mission statement

Requirements

Knowledge, Skills and Abilities

Personal Attributes:

• Hard working, courteous
• Remaining calm in a hectic, fast-paced atmosphere
• Displaying a positive and outwardly friendly attitude toward guests and co-workers

Physical Demands:

• Standing, for up to 8 hours
• Performing duties which require bending & reaching
• General cleaning, set up, walking a lot

Education/Experience: High School Diploma or GED, desirable 2-3 years experience serving in a fast paced restaurant.

Special Skills/Equipment: Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

The position you are being hired for is an all inclusive “Food & Beverage Staff” position. Although you are signing this Host job description, once validated, you may also be cross-trained in other areas such as Heck's or Ranch House Restaurant Back Server, Server, and Bartender positions. These positions may become rotated responsibilities and used as volume and/or staffing needs dictate. Please see the Server, Back Server and Bartender job descriptions for more details and information.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Salary : $2,000