What are the responsibilities and job description for the Sales Support Admin position at DeWolff, Boberg & Associates?
Essential Duties and Responsibilities (Additional duties may be assigned as required)
- Daily administration and support of Salesforce Sales cloud, including configuration updates to security, sharing rules, profiles, roles, custom objects, fields, record types, page layouts and validation rules
- Develop and create customized reports and dashboards
- Design and manage ongoing development of the system to meet the organization’s mission.
- Create and maintain documentation on processes and application configuration
- Identify system inefficiencies/gaps, troubleshoot operational issues and explore opportunities for updates
- Stay current on new Salesforce features and functionality and provide recommendations for process improvements
- Overall database management including maintaining integrity of database and finding additional resources supplement existing database.
- Training new users on system fundamentals and Salesforce best practices
- Supporting the sales force with general operations to help reach the team’s objectives
Qualifications and Skills Required
- Prior experience with Salesforce (preferred)
- Proficient in Microsoft Office products (in particular Excel)
- Creative, energetic, self-motivated and high producing
- Problem solving skills, ability to multitask, prioritize, and manage multiple projects with competing deadlines
- Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors, strong customer service orientation, good writing skills, ability to communicate technical issues to non-technical audiences
- Must be detail-oriented
- Data Entry, Administrative and Reporting Skills
Benefits:
- DB&A has a competitive benefits package and pays 100% of medical premiums for employee
- Medical, Dental, Short & Long Term Disability Insurance, FSA, 401K
- Two weeks paid vacation One week paid PTO Paid year-end holiday closure
The Equal Employment Opportunity Policy of DeWolff, Boberg & Associates LLC. is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. DB&A hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
DB&A believes that all employees should be provided with a working environment which enables each team member to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.
