What are the responsibilities and job description for the Deal Processor position at DEX Imaging?
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation’s largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Working as a Deal Processor you can expect:
- Full time schedule, working 40 hours a week
- Full benefits, competitive pay, and Profit Sharing
- Opportunity for training, development, and promotion
- Excellent corporate discounts
- Employee recognition and rewards program
- Competitive PTO and Paid Holidays
We are looking for a Deal Processor to provide Administrative support to Regional Sales, Service Managers as well as the Central Billing Team.
What will you do:
- Oversee and train all Branch Administrative personnel.
- Review all Sales Orders for accuracy and correct documentation.
- Fulfillment of all Sales Orders and related documents i.e. Service Contracts, Returns, etc. in a timely manner, within the month in which the paperwork is signed.
- Processing all deal invoices for funding or to sales representatives for cash purchases.
- Responsible for scanning final commission sheet to the Commission Drive.
- Responsible for follow up on funding and payment of cash deals.
- Exchanges. Responsible for processing all necessary paperwork for machine exchanges, both internally and with leasing companies.
- Ensures any changes to commissions are reported to accounting representative ex. Commission hits.
- Provide all reports, invoices and other documentation needed for Sales/Service branch level.
- Provide weekly recap to Billing Center Manager.
- Problem solver and liaison to Billing Center Manager.
What you bring to the table:
- High School diploma or equivalent required.
- Customer service experience preferred.
- Experience with Microsoft Office Suite
- Strong communication skills both verbal and written.
- Ability to multitask and prioritize.
What can DEX provide to you:
- Opportunity and career development
- Great work/life balance
- In house training
- Company culture where we celebrate our team members
- A place where you can build a career, not just have a job