Production / Technical Support I

Duration: 12 months

Location:Pennington,NJ

Position Summary
Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of MS applications and proprietary system via phone. Desired experience in MS Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills. In-house training will be conducted. Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems.

Required Skills
Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of MS applications and proprietary system via phone. Desired experience in MS Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills. In-house training will be conducted. Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems.

Desired Skills
Technology Call Center and or Customer Service experience desired. Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents. Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.