Jr Business Analyst, Admin RMF

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

The successful candidate will assist the Chief Ambulatory Officer and Director of Clinic Business Intelligence in the operations of the DHR Clinics. This position is responsible for the analysis, development, maintenance and support of complex reporting solutions for ambulatory operations. They will provide leadership support by developing business benchmarks, analyzing operating and financial trends and developing new reports and reporting tools.

POSITION EDUCATION/ QUALIFICATIONS :

• Bachelors Degree or equivalent combination of education and experience

• College degree in Business or Computer Science related field preferred

JOB KNOWLEDGE/EXPERIENCE :

• Prefer hospital or MD office experience

• One (1) year of experience required

• Prefer healthcare experience, but not required

• Attention to detail and highly organized

• Must be able to be sensitive to cultural and bilingual issues

• Good written and verbal communication skills required

• Ability to read, write and speak English

• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians

• Must able to work under pressure and to meet deadlines

• Thinks strategically to help develop action plan for business segment

• Working knowledge of personal computer and Microsoft Office, comprehensive knowledge of Excel is required

• Ability to work with large amounts of data: facts, figures, and analyze to find conclusions

• Queries, report writing and presentation of findings verbally and in writing is required

• Understanding of data models, database design development, data mining and segmentation techniques, preferred

• VBA Coding, preferred

• Applicable SOL Knowledge - preferred

• Requires reasoning ability, good independent judgment, and the ability to work with frequent interruptions

• Must project a professional image
  

POSITION RESPONSIBILITIES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practice

• Develops computer programs to determine/assist with various cost projects and performs statistical analysis based on this data

• Researches products to determine usefulness to the environment and implements with office administrators as needed

• Examines historical and projected financial data to provide senior management with valuable data upon which to make relevant financial decisions

• Extensive knowledge and previous use of Excel

• Ability to use Vlookup and pivot tables required, preferred

• Analyzes workload, determines work priority, assigns duties, oversees work progress, and participates in professional presentation to all levels of management

• Analyzes and prepares various financial and statistical reports for internal use

• Identify project requirements by interviewing customers, analyzing operations, determining project scope and documenting results

• Creating ad hoc reports, dashboards, etc. as needed

• Prepare reports by collecting, analyzing, and summarizing information

• Data is precise and hence the analyst needs to be vigilant in analysis and work closely with those requiring it in order to come to the most appropriate conclusions

• Ability to work with large amounts of data: facts, figures, along with a capability to see through the data, correlate to business concepts and analyze it to find conclusions

• Perform in-depth analysis of workflows, data collection, report details, and other technical issues

• Develop problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions, preparing system specifications and writing programs

• Verify results via tests

• Provide reference for customers by writing documentation, providing support and help

• Works with all levels of staff from VP to Admin Asst. on projects as needed

• Maintain systems by researching and resolving problems, maintaining system integrity and security

• Maintain quality service by establishing and enforcing organizational standards

• Contribute to team effort by accomplishing related results as needed

• Other duties as assigned
  

LINES OF RESPONSIBILITIES:

(Chain-of-command)

1. Director of Clinic Business Intelligence 2. Chief Ambulatory Officer

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA) :

A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.