Technology Network Specialist II-FT-Days-Technology Operations

POSITION SUMMARY :

The Network Specialist II is responsible for the management of the hospital’s information system network including network hardware, patch management, risk and server management. Position requires advanced skills and knowledge to perform complex functions in managing a multi-user, multi-location electronic information system. Responsibilities include assistance with network security including support, as needed, to upgrade the system in response to deficiencies identified through network and other monitoring applications. Responsibilities include functioning as a team leader in identifying, ordering, and installing new network hardware and/or software approved by senior management and applicable Board committees. Must have the ability to install new applications, distribute and install software upgrades, monitoring daily network activities, enforcing licensing agreements. The incumbent will participate in disaster preparedness activities. Position reports to the Director, Technology Operations, from whom periodic direction and general supervision is provided. The position requires the ability to resolve a wide range of issues and problems inherent in the day-to-day operation of a complex information systems network. The position requires analytical, interpretive, and constructive thinking skills to find practical solutions and to contribute to strategic planning. Must provide key monthly reports as to informing the adequacy of the network. Must provide key monthly reports as to informing the adequacy of the network and complete Work Request documentation.

POSITION EDUCATION/QUALIFICATIONS :

The Network Specialist II must possess up to three to five years of experience in supporting enterprise networks. A Bachelor of Science degree in Engineering or Management Information Systems is preferred. The Network Specialist II must have an understanding of and actual experience with Cisco routers, switches, and other network equipment. They must have an in-depth knowledge of firewalls, VPNs, and other security devices or applications. The Network Specialist II must be a proven team player with strong written and verbal communication skills. Experience leading large information systems networking projects is required.

LINES OF RESPONSIBILITY :

Network Specialist II is responsible for the, installation, implementation, configuration, maintenance, testing, and evaluation of the hospital’s information systems network infrastructure.

The Network Specialist II is responsible for resolving complex problems and providing technical expertise on all network issues. The Network Specialist II will, if directed, research, analyze, test, and provide reports on new technologies in information system networking that may benefit the hospital’s network environment. The Network Specialist II , as directed, is responsible for providing network standards and procedures to staff and vendors to ensure the highest quality of service is maintained at all times. The Network Specialist II will maintain a comprehensive, detailed, timely, and accurate inventory of all network equipment and data circuits over both LAN and WAN networks for DHR. When directed, the Network Specialist II will implement the latest technology in both wireless and hard-wired areas.

POSITION RESPONSIBILITIES :

¨ Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practice

¨ Identifies information systems network requirements by analyzing architecture, applications, programming and operations involving networks, operating systems, file servers and equipment.

¨ Plans network installations and/or upgrades or expansions by developing detailed implementation and integration processes. Participates in the team effort required for large information systems projects.

¨ Performance by conducting capacity planning, network modeling, traffic analysis, and forecasting. Minimizes system downtime through early identification of potential problems and prompt response when the system fails.

¨ Monitors network asset inventories including IPs, network infrastructure components and circuits, equipment tracking, management, and budgeting.

¨ Assists with vendor relations.

¨ Maintains current technical knowledge by understanding state of the art technologies, attending or participating in educational workshops, and reviewing technical publications. If directed, conducts tests or evaluations of products or equipment prior to acquisition and/or deployment in an operating environment.

¨ Ensures information systems network infrastructure standards and policies through the development and updating of information systems networking documentation, including cabling, equipment and network infrastructure documentation and drawings, and troubleshooting techniques.

¨ Participates in the development of disaster recovery policies and procedures. Periodically tests those protocols.

¨ Performs in depth analysis and maintenance on complex network hardware and software installations and repairs at multiple locations.

¨ Installs, configures, and maintains network hardware and software components

¨ Including routers, bridges, and switches, hubs, CSU’s, DSU’s, RF equipment, Firewalls, VPN, and all related network components. Coordinates vendor support and serves as vendor liaison for network related installations and repairs.

¨ Manage external audits

¨ Performs other related duties as assigned.

¨ Provides 24/7 support of all network systems.

¨ Participates on and after hours on call rotation schedule.

¨ Performs other duties as assigned.