Sr. NetSuite Developer

Sr.NetsSuite Developer/Administrator

Who we are

Dialpad is the world’s most advanced AI-powered communications, collaboration, and contact center platform, providing a customer- and cloud-first solution that enables employees to work smarter from anywhere on any device through one, seamless enterprise application.

We just completed a $170M private financing at a $2.2B valuation, bringing total funding to $418M in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs.  We have 1,000 employees globally.

We're looking for a strong NetSuite developer and system administrator who can help build and support Dialpad ERP system and ready the company for the public markets 

The role

The Dialpad Business Technology  team is seeking a NetSuite Developer/Administrator to join a fast-growing AI-powered cloud communications and collaboration platform company. This opportunity is ideal for someone who is looking for a broad range of responsibilities and thrives in a dynamic, fast-paced environment.  This individual will be the techno-functional lead for our ERP application (NetSuite) and provide hands-on expertise for NetSuite users in the design, implementation and support. 

Responsibilities

• Responsible for end-end ERP systems implementation and support
• Collaborate with the implementation partner (SI) and respective business functions to aid successful implementation of the ERP system
• Duties include business requirement gathering,design, build and deliver NetSuite optimal solutions.
• Configuration of new module and build customizations/extensions via Suite Script, Suite Talk, Suite Flow, and Suite Cloud
• Build 3rd party integrations between NetSuite and  internal ancillary systems such as SFDC, Adaptive, OKTA etc as well as external integrations such as banks
• Develop and customize workflows, reporting etc
• Maintain user roles/access and assign appropriate permissions/levels of access
• Work with finance business partners to scope work and produce estimates 
• Manage and prioritize multiple projects, enhancement requests and support requests
• Provide weekly status updates to key business partners

Who you are

We are looking for someone who thrives on working in a high-growth, fast-paced environment, and who is very motivated to delight customers and build a large and important enterprise cloud company:

• 7 years of  Netsuite NetSuite development with SuiteScript, administration and integrations 
• 3 years end-end full suite implementation experience of NestSuite
• Good understanding of key business processes in finance such as order to cash, record to report, procure to pay, cash management and revenue recognition
• Ability to understand business/operational requirements, perform gap analysis  and build solutions to meet business needs
• Expert in JavaScript and SuiteScript
• Extensive experience with NetSuite customization, building advanced workflows and reports
• Ability to independently manage individual time and tasks 
• Ability to quickly adapt to new requirements, changing situations and learn new technologies
• Excellent verbal, written, and interpersonal skills.  Be a team player and a people person
• Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines 
• Operate with a sense of urgency and prioritization
• Inspiring leader with ability to manage direct, indirect, and matrix teams to accomplish transformational goals and best-in-class results
• Strong presentation skills (both oral and content) for both internal and external audiences
• Believes in and demonstrates unwavering integrity
• NetSuite Certification such as SuiteCloud Developer Certification is highly desirable

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for  medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations  

These days, it’s business as usual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment