What are the responsibilities and job description for the House Person-Public (Housekeeper) Casual @ Point at Poipu position at Diamond Resorts?
JOB SUMMARY
Under general supervision, the House Person-Public (AOAO), will clean and maintain the cleanliness of all public hotel space including but not limited to front entrance, lobby areas, elevators, pool areas, restrooms, service areas, offices, Housekeeping Department and parking garage, ensuring Company standards of cleanliness are met.
ESSENTIAL JOB FUNCTIONS
- Sweeps, vacuums and mops assigned area on a daily basis.
- Removes rubbish and debris through the shift in assigned areas.
- Cleans and maintains public and team member restrooms to Company standard of cleanliness.
- Dusts furniture and fixtures in assigned areas.
- Use designated chemicals, supplies and equipment to clean surfaces and floors.
- Reports damages and maintenance issues.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
EDUCATION
- High School Diploma or equivalent.
EXPERIENCE
- A minimum of six (6) months of experience in a similar or related field required.
- No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
- This position does not include any supervisory responsibilities.
LICENSE & CERTIFICATIONS
- This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
- Excellent customer service skills.
- Ability to take initiative and effectively adapt to changes.
- Recognizes an emergency situation and takes appropriate action.
- Able to establish and maintain a cooperative working relation.
- Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
- Performs well with frequent interruptions and/or distractions.
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