Key Accounts Executive

Responsibilities & Accountabilities:

• Maintain business at accounts in Eastern United States and develop new business within the territory. Territory may include other locations outside the territory for accounts headquartered within the territory, as our key account assignments generally follow parent company relationships as a higher priority than geography.
• Work with application engineer(s) and customer service representative(s) on an account team to develop a plan to grow and service the territory and assigned accounts.
• Develop an annual business plan in conjunction with the Sales Director to grow new business in the territory.
• Understand and be responsible for pricing, quoting and proposals.
• Demonstrate the ability to carry on a business conversation with business owners and decision makers.
• Sell consultatively and make recommendations to prospects and customers of the various solutions the company offers to their business issues using the Customer Centric Selling sales methodology.
• Develop a database of qualified leads through referrals, telephone work, trade shows, networking, face-to-face prospecting, LinkedIn, email and more.
• Assists in the implementation of company marketing plans and company trade show plans as needed.
• Adheres to all company policies, procedures and business ethics and ensures that they are communicated and implemented within the team.

Relationships & Roles:

• Maintain contact with all customers in the territory across all disciplines (engineering, product management and marketing, purchasing and supply chain, executive) to ensure high levels of satisfaction.
• Demonstrate ability to interact positively with all company employees.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
• Maintain professional internal and external relationships that meet company core values.
• Proactively establish and maintain effective working relationships with all supporting departments (customer service, engineering, operations, administration, etc.).