What are the responsibilities and job description for the Store Manager position at Dick's Sporting Goods?

You have a passion for sport. So do we. You have a passion for community. So do we. You have a passion for customer service. So do we.

DICK’S Sporting Goods is seeking a passionate, people-first Store Leader to oversee store operations. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.

ABOUT THE ROLE:

The Store Manager has a commitment to their store team, customers, and the community they serve. They’re accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.

ROLE RESPONSIBILITIES:

Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.
Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.
Prioritizes community involvement and builds relationships with local leaders.
Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Additionally, as business needs arise, other tasks may become necessary.

LEADERSHIP RESPONSIBILITIES:

Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.
Leads through coaching and development and infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

3 years Retail Store Manager experience or 5 years of related management/customer focused experience
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Must have strong people management skills and an ability to develop talent.
Flexible availability – including nights, weekend, and holidays
All Teammates are required to adhere to all safety policies and procedures

Job Type: Full-time

Benefits: