What are the responsibilities and job description for the Assistant Manager position at Dickey's Barbecue Pit?
Dickey's is the largest fast casual and fastest growing barbecue restaurant chain in the country. We are Passionate about the Art of Great Barbecue!
Assistant Manager Job Description
If you are self-motivated and team oriented, and have an energetic personality and a passion for hospitality then we want you to be a part of our team!
Job Description
The Assistant Manager assists the Store Manager to run the day-to-day restaurant operations, can jump into any position, and provides leadership and business management. The assistant manager is also primarily responsible for ensuring guest satisfaction. General responsibilities have been broken down into four categories: Standards, Reports, Team Members, and Business Management.
Standards
- Exceed guest expectations in-store and out
- Know and understand all of Dickey’s Standards and ensure that they are followed
- Honestly and accurately complete Core Ops Forms
- Become Barbecue University certified
- Become ServSafe certified
- Achieve the highest level of cleanliness and sanitization
- Create a warm environment
- Perform A caterings
- Maintain the catering binders and catering board
- Ensure that recipes are correctly followed
- Ensure that meat and pantry preparation is performed consistently
- Work on the line as needed, which may require standing for long periods of time and can be stressful during busy periods
- Maintain a clean and organized store
- Answer phone calls the Dickey’s way
- Assist the store manager to perform 10 hours of community marketing per week
- Perform table touches
- Ability and willingness to perform well in any position
- Keep a professional appearance
Reports
- Assist the store manager with store reports:
- Core Forms
- Monthly Sales Report
- AUV board
- Catering binders
- Vehicle Mileage and Maintenance Log
- Till and deposit forms
Team Members
- Assist the store manager to:
- Recruit, interview, and hire team members
- Train team members to know their position responsibilities and Dickey’s Standards
- Hold team members accountable to their position responsibilities and Dickey’s Standards
- Develop team members to advance within the company
- Perform shift meetings
- Perform random visits and audits to ensure that the team is performing up to expectations
- Ensure that team members’ work is complete before they leave
Business Management
- Report to and coordinate with store manager regularly
- Work closely and be transparent with Franchise Owner
- Assist the store manager to:
- Maintain the labor % objective
- Maintain COGS % objective
- Maintain other objectives as directed
- Ensure that tills, petty cash, and deposits are accurate
- Make a daily deposit
- Perform inventory when assigned by store manager
- Place food orders when assigned by the store manager
- Have a sense of ownership of responsibilities and of the store
Job Type: Full-time
Pay: From $18.00 per hour
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Kent, OH 44240: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant Management: 1 year (Preferred)
Work Location: One location
Salary : $18 - $-1
