Account Development Specialist

DigiCert is the world's premier provider of high-assurance digital certificates. We've been driven by the idea of finding a better way. A better way to provide authentication on the internet. A better way to tailor solutions to our customers' needs. A better way to enrich our employees' lives with opportunities to create the unexpected. Some people just want a job – others want to transform themselves and the connected world we live in. If you're the latter, join us in finding better ways to help people believe in their digital interactions.

RESPONSIBILITIES

• Responsible for monthly meeting quota as assigned by Management.
• Call and email prospects from Groups 1,2, and 3 to get meetings for Enterprise team.
• Find the right prospects in Group 3 through available databases, LinkedIn referrals.
• Quality and pursue leads from White Paper, Certificate Inspector and Discovery tool etc. downloads
• Track all calls and emails in CRM
• Evenly distribute meetings to Enterprise team based on rotation and availability
• Create Events in CRM with relevant meeting information
• Send calendar invites as needed to prospect and Enterprise Rep.
• Work with Enterprise Reps to reschedule missed meetings as needed.
• Quote unqualified prospects for potential retail sales.

REQUIRED QUALIFICATIONS

• High School Diploma or equivalent
• 1 year of experience in customer service
• Comfortable working on a computer daily and conversing over the phone and through email.
• Strong oral, written and interpersonal communication skills
• Proficient knowledge of Microsoft products and other applicable software or applications
• Detailed-oriented with excellent organization skills
• Self-motivated, manage your time well, and get things done.
• Team oriented and ability to work with people from diverse backgrounds

PREFERRED QUALIFICATIONS

• Bachelors degree in IT, Computer Science, or other technical degree
• 2 years of experience in a customer service role within the tech industry
• Excellent knowledge of Microsoft products and other applicable software or applications

DIGICERT BENEFITS

DigiCert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at TA@digicert.com.

To learn about our culture please visit -> https://www.linkedin.com/company/digicert-inc-/life/culture/?viewAsMember=true

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.