Workflow Assistant

DigiStream Buffalo is looking for a motivated individual to join our team as a Workflow Assistant. This entry-level position involves interaction with clients in Accounts Receivable form, handling of evidence, and editing of detailed written investigative reports. The Workflow department is pivotal to the success of each case and overall function of the office.

Who We're Looking For:

• Bookworms
• Curious minds
• Observers with a knack for noticing details others may not
• Writers (English and Journalism majors - we see you!)
• Secret Keepers, or those with the able to maintain confidentiality of sensitive information and evidence
• Communicators, especially those unafraid of talking on the phone

What The Job Entails:

• Contacting clients via phone, fax, or email to ensure payment of invoices in a timely manner. We're all about excellent customer service and professionalism, so you won't be pressuring clients, or sending anyone to collections.
• Reviewing and editing confidential reports for spelling, grammar, formatting, and content mistakes
• Entering new investigative cases while ensuring current cases are up-to-date with relevant information
• Processing of video evidence and video archiving

When you work with us, we ask that you bring:

• Ability to thrive in independent work
• Strong attention to detail, organizational skills, and goal-orientation
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
• Good vibes

Where you can learn more about us and apply:

• https://digistream.com/opportunities

Why you might want to apply:

• You've always wanted to join a team
• You're ready to start a career with opportunities to grow professionally
• You are seeking full time employment with benefits, raises based on merit at 90 day and annual performance reviews, 401k company matches, and paid holidays along with sick and vacation time.

How you'll spend your work day:

• Sitting
• Keyboarding
• Viewing computer monitors
• Frequent use of a telephone via receiver or headset
• Hanging out in an office environment

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Education:

• High school or equivalent (Required)

Work Location: One location