What are the responsibilities and job description for the Branch Operations Administrator position at Dillon Toyota Lift?
Branch Operations Administrator
Dillon Toyota Lift is looking for the right person to support branch operations in Idaho Falls. If you are highly organized and customer service focused, we want to talk to you!
Dillon Toyota Lift (DTL) is the authorized Toyota forklift dealer in Utah and Idaho. We are a full-service provider of new and used forklifts, industrial equipment, rentals, parts and service, lift truck operator training, and warehouse racking solutions. We have an immediate opening for branch administrator at our Idaho Falls, ID location.
Dillon Toyota Lift offers a family-oriented culture, competitive salary, and a comprehensive benefits package that includes:
Employer Paid Health Insurance for the employee
Paid Time Off
Company Paid Life Insurance
401(k) Retirement Plan
Career Development Opportunities.
Essential Job Duties:
- Greet customers and answer customer calls, communicate effectively with customers to understand their needs
- Coordinate resources to provide an exceptional customer experience in all products and services offered.
- Dispatch technicians and ensure repairs are completed timely and keep customers informed throughout the repair process
- Coordinate all rental transactions; including rental contracts, billing procedures, inventory control and equipment transportation
- Assist in maintaining the rental fleet; including inspecting equipment and coordinating needed repairs.
- Provide parts counter support to both internal and external parts customers and keep customers updated on status of orders.
- Shipping and receiving of materials, equipment and parts.
- Parts inventory management
Requirements:
- High school diploma required
- Experience in dispatching or related customer service field
- Ability to prioritize, and manage time effectively
- Strong problem-solving skills, detail-oriented with a high level of accuracy
- Strong interpersonal, written, and verbal communication skills
- Proficient in computer skills
Dillon Toyota Lift is an Equal Opportunity Employer
Salary : $35,800 - $45,400
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