Bakery Department Manager

Company Name: Dillons
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Plan, organize, train, and direct Bakery Department associates; perform production and customer service functions; maximize store sales and profits Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Train and schedule employees to provide prompt courteous service.
• Respond promptly, tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, accidents, and questions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Perform and direct others in pricing, displaying of merchandise, proper signage, product rotation, freshness, quantity and quality.
• Prepare bakery items including cakes, tortillas, pastries, cookies by shaping/forming, baking, and decorating.
• Maintain display kiosks around bakery by stocking product, rotating product, and marking product with prices.
• Clean and maintain work area.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of the maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals, and results and maximize department and store sales and profits.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Assist on special projects such as periodic inventories, store resets, remodels, catering, weddings, and events.
• Respond to any emergency situations that may arise at the store location during or outside of regularly scheduled working hours. Receive phone calls and/or report to work when necessary to effectively resolve the emergency.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Willing work weekends and holidays.
• Strong diplomatic written and verbal communication skills.
• Demonstrated aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of bakery products.

Desired Previous Job Experience:

• Bakery work experience and/or backup manager experience.
• Past work record reflects dependability and integrity.
• Understanding of all key components of department operations
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Regions: Midwest

States: Kansas
Keywords:

Jobs at Dillons, Baker's, and Gerbes: At Dillons, Baker's, and Gerbes, we are always looking for friendly and reliable people for a variety of positions, including management opportunities for those with retail management experience. We offer competitive wages and benefits, a flexible schedule, and room for career advancement. If you're interested in a new opportunity with our company, complete an online application today.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: KS || McPherson || 1320 N Main St || 67460 || Dillons || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None