Digital Fraud Analyst

Summary:  The Digital Fraud Analyst is responsible for working with digital systems to detect, investigate and examine digital fraud activity, utilizing technology and reports to identify potential fraud events, while identifying and analyzing internal and external trends, to mitigate current losses and develop preventative strategies.

Salary commensurate with experience, ranging from $45,000 to $55,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.

All applicants must attach a recent resume.

Responsibilities:

• Analyze data and conduct thorough investigations and inquiries from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion.

• Exercise good judgment to independently resolve problems that require in depth investigation and/or research.
• Foster a culture of accountability, collaboration, speed, innovation, and excellence while continuously elevating the quality and caliber of controls.
• Interview and elicit information from department staff and customers to resolve questions.
• Build and maintain relationships between outside departments, cultivating a culture of collaboration, transparency, and mutual success.

• Document case evidence, findings, and recommendations.
• Identify fraud trends and make recommendations for new strategies to prevent additional losses.
• Stay informed of changing fraud patterns or regulations in the field.

• Assist with creating and implementing policies and procedures relating to fraud monitoring.
• Engage with other financial institutions and fraud units to confirm fraud, identify common suspects, and emerging trends.
• Prepare Suspicious Activity Reports in compliance with applicable internal procedures and federal regulations.

Qualifications:

• Minimum 3 years’ retail banking or risk management experience.
• In depth knowledge of bank operations and procedures required.
• Minimum 2years’ previous e-commerce fraud prevention, investigation, or retail fraud prevention experience.
• Experience detecting financial fraud via digital platforms, including using monitoring systems such as Verafin, Alloy, or other systems.
• Knowledge of multiple forms of fraud, financial crimes, scams, and schemes, beyond AML. Knowledge of banking industry laws and regulations to include the BSA, The USA Patriot Act, U.S. Treasury AML guidelines, OFAC requirements and Suspicious Activity Reporting requirements.
• Advanced knowledge of banking, including check, ACH, Merchant Capture, wire, and other payment channel operating rules.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management and interpersonal skills, and the ability to work with all levels in the organization.
• Possess excellent oral and written communication skills.
• Must be organized, detail oriented; exhibit flexibility and willingness to work at rapid pace.
• Excellent critical thinking and problem-solving skills.
• Proficient in Microsoft Office (i.e., Excel, Word, PowerPoint, and Outlook) with an aptitude for learning other systems.

Salary : $45,000 - $55,000