What are the responsibilities and job description for the Regional Manager position at DISH?
Department Summary
DISH supports 135 In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.
Job Duties and Responsibilities
The Regional Operations Manager is responsible for managing all financial planning, customer service/satisfaction, training, internal and external growth, maximization of asset utilization, and achieving overall company goals in a given market of the region.
Specific management duties include:
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Skills, Experience and Requirements
Bachelor's degree coupled with five plus years related District/Regional Operations experience; equivalent combinations of education and experience will be considered. A valid driver's license with a clean driving record is required. A background check and drug test will also be preformed as part of pre-employment requirements.
Additional requirements:
Benefits
At Dish Network, we are proud to offer a competitive salary based on experience as well as a full benefits package and bonus opportunity.
Salary Range
Compensation: $115,000.00/Year - $125,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.
DISH supports 135 In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.
Job Duties and Responsibilities
The Regional Operations Manager is responsible for managing all financial planning, customer service/satisfaction, training, internal and external growth, maximization of asset utilization, and achieving overall company goals in a given market of the region.
Specific management duties include:
- Directs cost-focused P&L responsibilities for regional departments and participates in the development of fiscal budgets
- Responsible for achieving regional installation goals and promoting installation and repair services to consumers
- Oversees the hiring, training and recruiting needs and complies with management reporting and communications, as requested
- Provides daily leadership to employees within the regional departments, manages subordinate professionals, and is responsible for the overall direction, coordination, and evaluation of the unit
- Travels to meet with prospective clients, customers, local service centers and attend company meetings, as required
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
#LI-JM2
Skills, Experience and Requirements
Bachelor's degree coupled with five plus years related District/Regional Operations experience; equivalent combinations of education and experience will be considered. A valid driver's license with a clean driving record is required. A background check and drug test will also be preformed as part of pre-employment requirements.
Additional requirements:
- Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
- Flexible; able to manage responsibilities and priorities in a fast paced, growth oriented and time-critical environment, across a given market (500 indirect reports)
- Ability to travel 50-75% of the time
- Ability to respond, interact, and collaborate with all levels of the organization
Benefits
At Dish Network, we are proud to offer a competitive salary based on experience as well as a full benefits package and bonus opportunity.
- Eligibility for bonuses up to $35,000 annually
- Medical, dental, vision
- 401(k) with company match
- Paid vacation, sick time
- Profit sharing
- Tuition reimbursement
- Free dish network programming
Salary Range
Compensation: $115,000.00/Year - $125,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.
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