Human Resources Manager

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As a Human Resources Manager you will be responsible for a variety of functions that support our shipboard leaders. This role is responsible for the overall strategy and delivery of our leadership development programs, and serves as a role model and coach for our leaders. The Human Resources Manager ensures that DCL's performance management processes are delivered consistently and effectively in order to uphold Company policies and procedures to the highest level.

You will report to the Manager, Human Resources (shipboard)

Level: 2.5 Stripe Officer

Your Responsibilities - How You Will Make a Difference

• Coordinate DCL employee policies and oversee compensation and benefits

• Manage Learning and Development and Performance Management

• Partner with all shore side Human Resources teams including HR Services, Recruitment, Workforce Planning and Administration- Compensation, Benefits, Personnel, Leaning and Development and Compliance- Employee Relations

• Support training of shipboard leadership through class facilitation, coaching and observation

• Champion the Crew Welfare function onboard, chairing the CAST/MAST meetings (Crew/Magic Advisory Support Teams) and Diversity Team

• Organize leadership feedback/introductory sessions (i.e. transitions, Stop-Start-Continue, Leadership barometer)

• Monitor the quality of shipboard training and its documentation in company records through file audits

• Organize multiple onboard leadership development courses including Leadership courses, Preparing Leaders for Excellence (for entry-level leaders), Conversations with the Captain, Executive round tables.

• Provide ship input on the development of HR strategies; implement approved company HR policy, procedures, and global programs using all available HR resources

• Conduct needs assessments to determine important opportunities in training, communication, organizational effectiveness.

• Champion the Career Navigation Process and Succession Planning in partnership with Training Officer

• Champion the Performance Management Process (Performance Connection Plans, Crew Excellence Process)

• Maintain the Exit interview Process for Leaders and provide recommendations to trends observed to improve retention

• Help with onboarding processes and organize Welcome Home presentation for returning Crew Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

• Minimum of two years' experience working within a Human Resources operation

• One year in a leadership or Operations role

• Experience of Employee Relations or Performance Management concepts and practices

• Cruise industry and Disney experience is welcome

• Presentation/facilitation responsibilities

• Advanced education degree in Human Resources or similar field

• Handle and resolve issues quickly

• Manage projects simultaneously

• Experience working with diverse groups

• Provide Guest satisfaction and service

• Commitment to upholding the integrity and positive reputation of the HR department

• Build relationships at all levels

• Handle confidential information

This is a shipboard role

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long-term Disability, Life Insurance and Retirement Savings Plan Option

You must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel

• Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan

• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control

• If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)

• Complete a pre-employment medical

• Obtain a criminal background check

• Bring approved work shoes

Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

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