Customer Service Collections Rep.

Diversified Credit Systems
Longview, TX Full Time | Part Time
POSTED ON 5/18/2024

Primary Responsibilities

  • Make outbound debt collection calls to consumers and take incoming calls with a professional, friendly and respectful attitude.
  • Maintain the highest standards of customer service.
  • Request payment in full or make payment arrangements
  • Take payments over the phone by various different options

About us

Located in Longview Texas , Diversified Credit Systems is a fast-paced and innovative collection firm who has been serving the receivable needs of our clients for over 30 years. We believe in treating our clients and the consumers or patients who owe them money with the highest level of respect, dignity and friendliness. Excellence in customer service and high returns for our clients is our top priority!

What are we looking for in an employee?

  • Outgoing Confident Personality
  • Office Experience Required
  • Someone looking for long-term employment and stability
  • Someone with an excellent and stable past work history
  • Good strong phone voice and communicator
  • Great listening and negotiating skills
  • Bilingual a plus
  • Must be able to pass a background check

What we offer to new employees

  • Guaranteed hourly wages start at $16.00 - $18.00 per hour depending on experience - plus commission. Hourly wages added to commission and performance bonuses $18.00 to $20.00 an hour.
  • Full-time or Part-time Positions Available
  • Flexible Hours
  • Paid Training
  • Paid two week vacation after one full year of full-time employment
  • Paid Major Holidays After 3 Months Full Time Employment
  • Business Casual Environment

Child Daycare Stipend

  • DCS will provide up to a $150.00 monthly child daycare stipend to qualifying employees

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • Paid time off
  • Paid training

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Office

Application Question(s):

  • Can you pass a criminal background check?

Work Location: In person

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