Program Manager - Vehicle Diagnostics -2 Openings

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Title: Program Manager - Vehicle Diagnostics -2 Openings
Location: Lisle, IL
Duration: 12 Months

Description:

• The Diagnostics Repair Strategy Program Manager focuses upfront on the New Product Development process to help drive design for diagnostics.
• Making sure that service is protected and ensure that new components can be diagnosed.
• Working directly with the Client to make sure standards are adhered to.
• This person would work directly with not only R/D but also communicate this information effectively with Service Solutions teams.

Responsibilities include but are not limited to:

• Managing new vehicle programs to refine the diagnostic strategy.
• Participates in new program concept sheet reviews.
• Create diagnostic standards for future programs.
• Create presentations to illustrate Risks/Issues, and adhere to program timelines.
• Supporting current product initiatives helps reduce warranty spending through diagnostics optimization on current production vehicles.
• Works cross-functionally with program teams, product development, service engineering, and the field.
• Competitive and Internal Service Benchmarking including but not limited to:
• Perform reviews on internal and external competitive best practices.
• Perform vehicle reviews.
• Perform service repair time benchmarking.
• Utilize benchmarking results to influence and incorporate an in repair strategy.

Desired Skills:

• Excellent presentation skills and verbal/written communication skills
• Approachable with excellent interpersonal skills to work effectively across diverse teams.
• Familiarity with Vis Mockup, CAD, Teamcenter, or other engineering drawing systems
• Diesel, Medium/Heavy Duty, and Electric Vehicle experience
• Ability to manage complex projects from start to finish.
• Highly skilled at digesting complex data sets and recommending solutions.

Minimum Requirements

• Bachelor's degree
• At least 5 years of technical service engineering, automotive service, or truck service experience
• OR
• Master's degree
• At least 3 years of technical service engineering, automotive service, or truck service experience
• OR
• At least 7 years of technical service engineering, automotive service, or truck service experience

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