Patient Financial Advocate

Job Description: Are you passionate about patient care and helping people live active lives? Are you curious about what it means to create the next generation of medical technology and be part of a growing global company committed to Creating Better Together™? At Enovis™ we sweat the little things. We embrace collaboration with our partners and patients, and we glory in the grind of scientific excellence — with the goal of transforming medical technology as we know it. Because that’s how we change the lives of patients for the better. And that’s how we create better together. As a key member of the Revenue Cycle Management (RCM), you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. We are seeking a dedicated individual with a background in healthcare reimbursement to join Enovis as a Patient Financial Advocate based out of our Lewisville, TX office. This role is responsible for accurately and compassionately counseling parties responsible for payment, educating patients on their responsibilities, and discussing potential financial options. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos. WHY JOIN ENOVIS? You’ll be part of a global team of more than 7,000 dedicated employees who are empowered to create better together every day on a worldwide scale. You’ll make an impact in the lives of Healthcare Providers (HCPs), their patients, and the communities where we work. You’ll enjoy a comprehensive and competitive benefits package including health benefits, 401(k) with company match, employee stock purchase program, tuition assistance, paid time off, a solid work/life balance and more! You’ll have the opportunity to grow and develop your career with us. You’ll work hard and have fun doing it! WHAT WILL YOUR TYPICAL DAY LOOK LIKE? Explains financial responsibilities for services, payment options and collection procedures to patients or parties responsible for payment. Counsels patients regarding insurance benefits and recommends alternative sources of payment and financial assistance when appropriate. Discusses financial hardship assistance programs with patients unable to meet their financial obligations. Responds to inquiries regarding financial hardship assistance programs from patients, authorized representatives, healthcare providers, and caregivers. Contacts insurance carriers or other sources and acts as an advocate for the patient. WHAT QUALIFICATIONS WILL YOU BRING TO THE TABLE? A passion for providing excellent service to patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results. Minimum of 3 years of experience in medical billing, credit and/or collections, and/or financial counseling required. Strong attention to detail and passion for patient care. Knowledge of ICD-10 coding, medical terminology, third party billing and collections, and managed care requirements. TRAVEL This position does not require travel. WORK ENVIRONMENT & PHYSICAL DEMANDS Typical office environment. Physical Demands: May occasionally lift up to 10 pounds. Routinely uses standard office equipment such as computers, keyboard, phone, print. Required to talk and hear. Must be able to sit and stand for extended periods of time and use hands and fingers to handle or feel, and to manipulate keys on a keyboard and operate portable input devices (e.g., smart phone, mouse). May occasionally reach with hands and arms. Must have the ability to look at a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ABOUT DJO GLOBAL DJO Global is a leading global developer, manufacturer and distributor of high-quality medical devices that provide solutions for musculoskeletal health, vascular health and pain management. Our products address the continuum of patient care from injury prevention to rehabilitation after surgery, injury or from degenerative disease, enabling people to regain or maintain their natural motion. Our products are used by orthopedic specialists, spine surgeons, primary care physicians, pain management specialists, physical therapists, podiatrists, chiropractors, athletic trainers and other healthcare professionals. In addition, many of our medical devices and related accessories are used by athletes and patients for injury prevention and at-home physical therapy treatment. Product lines include rigid and soft orthopedic bracing, hot and cold therapy, bone growth stimulators, vascular therapy systems and compression garments, therapeutic shoes and inserts, electrical stimulators used for pain management and physical therapy products. Our surgical division offers a comprehensive suite of reconstructive joint products for the hip, knee and shoulder. Our products are marketed under a portfolio of brands including Aircast®, Chattanooga, CMF™, Compex®, DonJoy®, ProCare®, Exos™, Dr. Comfort®, DonJoy Performance® and DJO® Surgical. For additional information on the Company, please visit www.DJOglobal.com. DJO is a growing subsidiary of diversified technology leader Colfax Corporation EOE AA M/F/VET/Disability All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws. ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.