What are the responsibilities and job description for the Front Desk Registration position at DMOS?
PERKS: DMOS is based in West Des Moines Iowa. DMOS Orthopaedic Centers offers our staff a work-life balance with generous levels of time off, competitive compensation and unmatched benefits, including affordable health, vision and dental insurance. Our competitive 401K/pension plan is a benefit that contributes to the future of our staff and their ability to live their best life.
- Employee statement: "Personally, I love the environment in Ankeny... and free coffee. I mean, the retirement and free dental is amazing, but the people and the coffee keeps me going..."
Do I want to do this job? You will be working in the main clinic of our Des Moines location. You will have multiple other team members around you and you will be patient facing. You will have conversations with strangers who may be in pain and need help. You will do intake, scheduling and coordinate insurance details for adults and children in need. You will gather and enter information accurately and quickly about patients, insurance and needs. You will help get them ready to see a provider. Our patients are hurting, so you are understanding that they may not always be super pleasant, however, they are very grateful. You will work in a place that expects outstanding experiences; we do this by working hard to assume the best and being curious with all around us. You will be naturally curious, friendly and helpful. You work the hours for this position which are coordinators work alone and alongside others in the same role in an assigned shift, because, ultimately, we are all here to help patients.
Can I do this job? You must be able to be on the phone or sit at a desk for extended periods of time that may seem unnatural. You must have a high school diploma or GED. We will train entry level candidates with passion so don’t be deterred. If you have a degree in health sciences and want apply your knowledge to administration, this may be a good fit. You have great typing and computer skills. You can think on your feet. You have to be able to use your indoor voice and use confidential information for patient care only. Patient information that gets shared in clinic, stays in clinic. You can work Monday – Friday, 7:45 AM - 4:30 PM. Rotating Saturday: 7:30 – 12:00 (rotating 1-2 every 6-8 weeks) and sometimes a patient may run late.
What are we looking for?
- Evidence Based Care Enthusiasts: We approach every day with a patient centered focus and are diligent about an outstanding care experience for all who come to DMOS.
- Emerging Leaders with a Servant Heart: We do everything with the highest level of purpose, preparation and focus for others. We know our best selves are delivered in action, not just words.
- People who want Continuous Learning: We strive to learn everyday through sincere curiosity; we look for ways to improve our patient care, ourselves and the community.
- Vision for the Future: We see a future of patient centered care that allows for minimal disruption to the patient, the provider and peers through outstanding surgical and ancillary services throughout the metro.
What is DMOS: With over 60 years of experience, our dedicated team has been committed to providing patients with the most comprehensive orthopaedic care available in central Iowa. As a surgeon owned, leading and trusted organization, we are devoted to providing world class care to our patients. DMOS Orthopaedic Center is actively improving the lives of our patients by providing the highest quality of care and we are seeking a professional medical professional to help us achieve more!
Who does well at DMOS: People who succeed at DMOS are positive, friendly, professional and data driven. We seek a can-do attitude with a proactive coaching and consulting skill set. This person knows how to communicate positively and professionally to patients, physicians, mid-levels, administrative professionals, and team members. If we are speaking about you, then you may be our ideal candidate. Thank you for considering joining our leading team of orthopaedic surgeons and discover how your talents can change lives.
Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!
DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.
