What are the responsibilities and job description for the Billing Analyst position at Dobson Fiber?
ESSENTIAL FUNCTIONS:
The billing analyst's primary responsibilities will be reviewing and verifying invoices and ensuring compliance with the e-rate and related government support programs. Oversight of the e-rate and other government support program processes, including customer communication and reconciliation. Another essential function will be day-to-day management of the company’s E911, Directory and TPM databases, up to and including the uploading of current files.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
• Analyze and review billing data to ensure accuracy and compliance with company policies and regulations.
• Investigate and resolve billing discrepancies and/or issues identified internally or via customer billing inquiries.
• Prepare reports and analyses on billing trends and patterns.
• Ensure proper maintenance and updating of E911 and MSAG files and records in current systems and national databases.
• Maintain and process Erate/OUSF customer records for current and future funding years related to invoicing.
• Review and verify invoices, ensuring Erate/OUSF program guidelines compliance.
• Maintain accurate records and communication with Erate/OUSF consultants, customers, and personnel to ensure timely and accurate billing.
• Monitor and track Erate/OUSF funding commitments, assist with preparing financial reports, and track changes in Erate/OUSF program regulations and guidelines.
• Completion of regulatory reporting requirements to ensure the company’s compliance with various federal and state regulatory entities.
• Provide customer support to Erate/OUSF customers with disputes or inquiries concerning invoices or billing processes.
• Review billing staff work to ensure accuracy, resolving inconsistencies as needed.
• Other related duties as required.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Proficient in Microsoft Office Suite or related software
• Excellent interpersonal skills
• Good organizational and time-management skills
• Responsibility٫ close attention to detail٫ ability to meet tight deadlines
• Ability to act with discretion, tact, and professionalism.
EDUCATIONAL REQUIREMENTS:
• Associate degree in accounting or similar area
• Prior professional services billing experience
• 3 years' experience working as a Billing Analyst or similar accounting position.
• Good practical experience with electronic billing procedures
Salary : $41,800 - $52,900
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