What are the responsibilities and job description for the Pharmacy Technician position at DOCS Global?
Drug Safety Specialist (Pharmacy Technicians needed!)
LOCATION: This position will be office based in Brentwood, TN with some flexibility to work from home.
Are you currently working as a Pharmacy Technician and looking to break into the industry? ICON Global Strategic Solutions is seeking a Drug Safety Specialist who will be responsible monitoring the company Inbox for case intake, and ensure all emails are triaged and actioned appropriately. If interested, ICON Global Strategic Solutions has an immediate and exciting opportunity for you. Apply here!
About the job
ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.
With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
What will you be doing?
Inbox Management and Case Receipt
· You will be required to monitor the company Inbox for case intake, and ensure all emails are triaged and actioned appropriately.
· You will receive ICSR (Individual Case Summary Reports) cases and/or source documents via digital sources (i.e., E2B, Gateway transmission, LAM) or non-digital routes in order to initiate case processing activities. A non-digital route is defined as ICSRs received via email, fax, postal mail, etc.
Case receipt activities include but not limited to the following responsibilities:
· You will electronically track all cases and source documents received to ensure information to be captured is not missed.
· You will verify in accordance with company Procedure Documents for the accuracy and completeness of all source documents received
Case Registration and Confirmation
· For all ICSRs received, identify and query critical missing information to register the case.
· Perform a duplicate check to determine if a report is duplicate, initial or follow up to an existing report.
Case Follow-Up
· You will request additional information to cases followed up by the company if an assessment is deemed necessary for medical evaluation of the case outside of standard queries.
· The method of querying will be in accordance with company Procedure Documents. This may include fax, email or electronically through Global Safety Database, if applicable/available.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.
Job Type: Full-time
Pay: Up to $25.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Brentwood, TN 37027: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Work Location: One location