What are the responsibilities and job description for the Customer service rep position at Domino's Pizza?
Company Description
You got game? You got spring in your step? You want the best job in the world? Want schedules that work with you, not against you?
That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you
Job Description
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means we have lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a line, we are bound to have the thing just for you.
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the work requires exceptional team members working together.
At Domino's our people come first!
CSR's must be at least 16 years of age. Upon turning 18, CSR may also be required to prepare food as well as taking orders and processing cash register transactions.
Work Conditions
Exposure To :
Varying and Adverse Weather when Performing Outside Tasks
In-Store Temperatures Ranging from 36-90 Degrees (based on cooler and oven areas)
Sudden Changes in Temperature from Work Area to Outside
Fumes from Food Odors
Exposure to Cornmeal Dust
Cramped Working Quarters in Some Areas
Sharp Edges and Moving Mechanical Parts.
Senses
Speaking and Hearing Clearly when Communicating with Others
Near and Mid-Range Vision for Most In-Store Tasks
Accurate Depth Perception
Ability to Decipher Hot and Cold Surfaces.
Temperament
Ability to Direct Activities
Perform Repetitive Tasks
Work Alone or with Others
Work under Stress
Meet Strict Quality Standards
Analyze and Compile Data
Make Professional Judgements and Decisions
Physical Requirements (Included but not Limited To)
Standing for Long Periods of Time
Walking on Various Floor Types
Sitting (Completion of Administrative Duties and On-Line Training)
Lifting Package Weight of up to 50lbs, up to 3'x1.5' in Dimension from Floor to Shelves up to 72 High
Carrying Weight up to 30lbs (Moving Product from Storage to Work Area)
Climbing (Changing of Signage, Washing Walls, Performing Maintenance)
Stooping / Bending / Crouching / Squatting / Reaching to Access Product & Prepare Food to Fulfill Orders
Extended Use of Hands to Manipulate Dough and Use Tools Necessary to Prepare Orders and Maintain
Qualifications
General Job Duties for all Store Team Members(some restrictions apply for minors)
Operate all Equipment
Stock Ingredients from Delivery for Daily Use
Prepare Product
Receive and Process Customer Orders
Complete Inventory and Associated Paperwork
Maintain a Clean Restaurant Facility
Successfully Complete Required Training and Job Orientation
Comprehend and Give Correct Written Instructions
Professionally Communicate Verbally with Customers and Staff Both In-Person and by Phone
Calculate Basic Math (addition, subtraction, multiplication, division) Quickly and Accurately.
Accuracy in Money Handling
Rapid, Accurate Hand-Eye Coordination
Basic Computer Knowledge for Order Entry and Administrative Duties as Needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
Last updated : 2024-09-28
