What are the responsibilities and job description for the Process and IT (PIT) Solution Site Leader position at Doosan Bobcat?
Doosan Bobcat North America has made a strategic, dedicated effort to grow our manufacturing footprint over the years ad our company is on a substantial growth trajectory with the goals of helping empower our customers to accomplish more and being an employer of choice. Due to this, we are excited to grow our team!
The North America Regional Process and IT Innovation (PIT) team at Doosan Bobcat is looking for a leader who is passionate about their role in helping the people we work with be more successful. Our team’s mission is to Equip and Enable to Drive Business Value and Foster Solution Adoption. The NA PIT Solution Site Leader will lead a team of Solution Analysts who will be focused on facilitating operational efficiency, improving organizational communication and customer service as well as implementing new processes and solutions. We strive to do this by:
- Building closer partnerships with our business stakeholders;
- Working closely with our business teams to create strategies for improving day-to-day operations and overall functioning;
- Improving response times to incidents, questions and change requests; and by
- Driving stability within our solution and application portfolio while simultaneously leading and pushing for modernization of processes and tools.
The PIT Site Leader must have or be able to build a strong understanding of the technologies and solutions that support the teams and processes at their site and be able to translate business needs and functional requirements into solutions.
The successful candidate must be able to lead and manage teams to document, design and implement major business processes as well as evangelize new processes, procedures and technologies to assist with change management. Leadership, coaching and mentoring of direct reports and good influencing skills across teams will also be critical skills.
The qualified candidate will have:
- Bachelor’s degree in related field/discipline and relevant experience implementing business process change and leading teams
- 10 to 15 years related experience
- Travel Standard > 20%
- Business process management experience
- Management experience
- Project management
- Process discovery and documentation
- Ability to analyze and design business processes
- Process improvement vision
- Process performance management
- Ability to develop product requirements based on input gathered from a variety of sources including analysis results and feedback from the user community
- Ability to develop test conditions and expected results based on the application requirements
- Ability to review project deliverables for completeness and quality, and compliance with established project standards
Doosan Bobcat is proud to be an Equal Opportunity and Affirmative Action Employer. Visit us online and learn why even our careers are built better! www.bobcat.com/careers
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- West Fargo, ND 58078: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Bachelor's (Required)
Experience:
- related: 10 years (Required)
Work Location: One location