What are the responsibilities and job description for the General Manager (GM) position at Dos Bandidos?
Restaurant Operations
- Knowledge for each position at the Stores including the Job Descriptions for each position
- Assistant Manager
- Servers
- Bartender
- Cooks
- Host/enhancer
*
- Maintain service standards of the stores in accordance with the guidelines set forth by the (SOP’s) Standard Operating Procedure
*
*
- Promote and ensure Guest Satisfaction
- Guest satisfaction tracking
- Guest relations and solving problems
- Comp Tickets, House Charges and Voids
*
*
- Quality check on product and presentation
- Food
- Drinks
- Employees
*
*
- F&B quality control
- Waste control
- Portion control
- Cash handling
- Liquor portion control
- Inventory completed every week, month, year
*
*
- Cleanliness and sanitation
- Follow Tulsa City Health Department guidelines
- Be ready for surprise Health inspections once a month
- Upkeep and update license requirements at the store
- Follow up with team on daily and monthly cleaning schedules
- Make sure HACCP are completed and documented
*
*
- POS system knowledge: ability to navigate and program the system
- General Computer Knowledge: ability to use all the MS office software and systems
- All Managers who have access to sensitive employee and company information are following Privacy and cyber security guidelines
*
*Administrative Responsibilities
- Schedules completed according to sale forecast
- Weekly Labor reports and Labor % controls
- F&B Cost controls and maintain tracking
- P/L Statements discussed weekly with Owners and Accountant
- Revenue Tracking
- Knowledge of the required computer programs/systems/technologies
- Sign in & out Sheets, Punch detail, Payroll
- Maintain a filing system for the store
*
*Training and Employee relations
- Identify training needs and continuous training
- Upkeep of the Training Manuals
- Set SMART goals for the Team and make sure that the goals are met
- Empower team members through Encouragement
- Motivate Team by incentives and weekly competitions
- Organize special functions and community outreach with Team
- Upkeep employee records and documentation
- Conduct annual performance evaluations with each Team member
- Hold Team accountable by providing Feedback, Consultations, and write ups, warnings
- Conduct Interviews and maintain reference sheets and all documents during onboarding new team members
- Maintain records Food Handlers Permits and ABLE Liquor Licenses for team members
*
Job Types: Full-time, Contract
Pay: $40,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Restaurant type:
- Fast casual restaurant
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- Restaurant management: 3 years (Required)
License/Certification:
- Driver's License (Required)
- THD Manager certification (Preferred)
Work Location: In person
Salary : $40,000 - $70,000