General Manager (GM)

Dos Bandidos
Broken Arrow, OK Full Time | Contractor
POSTED ON 4/17/2023 CLOSED ON 6/19/2023

What are the responsibilities and job description for the General Manager (GM) position at Dos Bandidos?

Restaurant Operations

  • Knowledge for each position at the Stores including the Job Descriptions for each position
  • Assistant Manager
  • Servers
  • Bartender
  • Cooks
  • Host/enhancer

*

  • Maintain service standards of the stores in accordance with the guidelines set forth by the (SOP’s) Standard Operating Procedure

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*

  • Promote and ensure Guest Satisfaction
  • Guest satisfaction tracking
  • Guest relations and solving problems
  • Comp Tickets, House Charges and Voids

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*

  • Quality check on product and presentation
  • Food
  • Drinks
  • Employees

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*

  • F&B quality control
  • Waste control
  • Portion control
  • Cash handling
  • Liquor portion control
  • Inventory completed every week, month, year

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*

  • Cleanliness and sanitation
  • Follow Tulsa City Health Department guidelines
  • Be ready for surprise Health inspections once a month
  • Upkeep and update license requirements at the store
  • Follow up with team on daily and monthly cleaning schedules
  • Make sure HACCP are completed and documented

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  • POS system knowledge: ability to navigate and program the system
  • General Computer Knowledge: ability to use all the MS office software and systems
  • All Managers who have access to sensitive employee and company information are following Privacy and cyber security guidelines

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*Administrative Responsibilities

  • Schedules completed according to sale forecast
  • Weekly Labor reports and Labor % controls
  • F&B Cost controls and maintain tracking
  • P/L Statements discussed weekly with Owners and Accountant
  • Revenue Tracking
  • Knowledge of the required computer programs/systems/technologies
  • Sign in & out Sheets, Punch detail, Payroll
  • Maintain a filing system for the store

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*Training and Employee relations

  • Identify training needs and continuous training
  • Upkeep of the Training Manuals
  • Set SMART goals for the Team and make sure that the goals are met
  • Empower team members through Encouragement
  • Motivate Team by incentives and weekly competitions
  • Organize special functions and community outreach with Team
  • Upkeep employee records and documentation
  • Conduct annual performance evaluations with each Team member
  • Hold Team accountable by providing Feedback, Consultations, and write ups, warnings
  • Conduct Interviews and maintain reference sheets and all documents during onboarding new team members
  • Maintain records Food Handlers Permits and ABLE Liquor Licenses for team members

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Job Types: Full-time, Contract

Pay: $40,000.00 - $70,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training

Restaurant type:

  • Fast casual restaurant

Weekly day range:

  • Monday to Friday
  • Weekend availability

Education:

  • Bachelor's (Preferred)

Experience:

  • Restaurant management: 3 years (Required)

License/Certification:

  • Driver's License (Required)
  • THD Manager certification (Preferred)

Work Location: In person

Salary : $40,000 - $70,000

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