What are the responsibilities and job description for the Sales Assistant position at DoubleTree by Hilton Hotel Detroit - Novi?
Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!
Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Assistant to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company
Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.Job Duties And Responsibilities
Assists with identifying and soliciting new accounts
Assists with maintaining existing accounts
Assists with achieving monthly revenue booking goals
Assists with completing daily/weekly/monthly reports
Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
Ensures all documents are completed accurately and on time and maintains sales records and filing system
Reserves conference space and books blocks of rooms for guests
Assists with set up, maintaining, and clearing of banquet space before and after events
Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
Follows up with past clients to ensure guest satisfaction
Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met
Responds to all guest inquiries and third party meeting leads in a timely fashion
Details banquet event orders and distributes to staff
Creates and maintains group blocks and catering/banquet events in the property PMS systems
Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
Works closely with front desk to ensure accuracy of reservations, groups, events
Works client-related special events
Abides by Prime Time Selling hours
Perform various other duties as assigned to meet business objectives
Education And Experience
Minimum of High School education, post-high school education preferred
Minimum of one (1) year in hotel or conference Catering/Sales Assistant role
Knowledge, Skills And Abilities
Understands cross team functions and ability to manage processes
Strong project management skills
Strong problem-solving ability, including metrics-driven and strategic thinking
Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills
Ability to communicate effectively verbally and in writing
Perks/Benefits
Work Today, Get Paid Today With Daily Pay!
Track your daily income with updates after every shift you work
Transfer your earnings instantly or next day
Automatically save a portion of your paycheck
In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
*Schulte Hospitality Group is an Equal Opportunity Employer.
Source: Hospitality Online
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