Surgical Coordinator

Dougherty Laser Vision
Thousand Oaks, CA Full Time
POSTED ON 5/21/2024 CLOSED ON 6/7/2024

What are the responsibilities and job description for the Surgical Coordinator position at Dougherty Laser Vision?

Position: Surgery Coordinator

FLSA: Hourly Non-Exempt

Job Responsibilities

  • Prepare charts and contact patients 7 days in advance, providing pre-op instructions and confirming drops if needed.
  • Ensure completeness of patient charts, including H&P, diabetic status, and pre-op regimen.
  • Coordinate cataract surgeries between DLV and Specialty Surgery Center, completing surgical checklists and confirming lens orders.
  • Manage cataract financial aspects, including collecting payments and coordinating insurance authorizations.
  • Arrange transportation for patients and walk them through the day of surgery expectations.
  • Review post-op instructions with patients and manage post-op chart documentation.
  • Coordinate with ODs for post-op care and schedule second eye surgeries as needed.
  • Prepare charts and contact patients 7 days in advance for LASIK and cash refractive procedures.
  • Confirm pre-op requirements and review checklists with patients over the phone.
  • Manage financial aspects of refractive procedures and walk patients through the day of surgery expectations.
  • Coordinate post-op care with ODs and team members and manage post-op chart documentation.
  • Communicate via email for general coordination needs, including reschedules and cancellations.

Education & Experience:

  • Bachelor's degree in healthcare administration, nursing, or related field preferred.
  • Previous experience working in a surgical or healthcare setting is highly desirable.
  • Familiarity with ophthalmic procedures and terminology is an advantage.
  • Proficiency in medical billing and insurance procedures is preferred.
  • Certification in surgical technology or healthcare administration is a plus.

Knowledge, Ability, & Skills:

  • In-depth understanding of ophthalmic surgical procedures and protocols.
  • Proficient in medical terminology and documentation practices.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Excellent communication and interpersonal skills for liaising with patients, surgeons, and healthcare staff.
  • Detail-oriented with a focus on maintaining accurate records and ensuring compliance with regulatory requirements.
  • Ability to work independently as well as part of a multidisciplinary team.
  • Ability to handle stressful situations calmly and professionally.
  • Commitment to patient confidentiality and privacy regulations.

Physical Requirements

The physical demands and characteristics of the work environment described here are representative of those that could occur in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to travel between all ADV locations in Paso, San Luis Obispo, and Santa Maria. Travel for this role is a requirement of employment.

Must be able to remain in a stationary position for a minimum of 4 hours and a maximum of 8 hours during the workday.

Frequently moves items weighing 10-15 lbs.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Ability to Commute:

  • Thousand Oaks, CA 91361 (Required)

Ability to Relocate:

  • Thousand Oaks, CA 91361: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $30

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