What are the responsibilities and job description for the Office Assistant position at Down Etc?
Down Etc is a manufacturer of high-quality bedding products in business since 2001 headquartered in Millbrae, California.
We are a small group that works in an office that is dedicated, fast-paced, results-driven, energetic, and with can-do attitudes. We are looking for people to join our team and share the same passion and work ethics of providing our customers with a Great Night’s Sleep!
Responsibilities:
- Customer service
- QuickBooks expertise
- Answer customers questions concerning products and processes
- Confirming orders with customers
- Updating data base with customer contacts
- Projects based work focused on customer service and sales
- Picking and packing sample orders
Qualifications:
- Must be fully vaccinated for Covid-19
- Excellent written and verbal communication skills with a focus on customer service
- Meticulous attention to detail and superior organizational skills
- Proficiency in current office applications, including ACT and MS Office (Word and Excel)
- Knowledge of QuickBooks is required
- Typing speed of at least 50 words per minute – www.typingtest.com
- Responsible and organized
Compensation and benefits include: Base salary, healthcare (PPO), dental, 401k.
If you can answer yes to all the following questions, this is the opportunity for you.
- Do you thrive in a fast-paced environment with a variety of tasks?
- Do you want to work for a company that has solid business ethics?
- Do you have excellent written and verbal communication skills?
- Are you energetic and eager to learn every single day?
We are a progressive and energetic group of individuals seeking a key team player to participate in ensuring and benefiting from our success.
Job Types: Part-time, Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
COVID-19 considerations:
All customers are required to wear a mask, common surfaces are sanitized regularly, and vaccination requirement
Ability to commute/relocate:
- Millbrae, CA 94030: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How would you describe your computer skills?
- How would you describe your proficiency with Microsoft Office?
Experience:
- Customer service: 1 year (Preferred)
- QuickBooks: 1 year (Preferred)
Work Location: In person
Salary : $22 - $26