The Program Coordinator is responsible for handling all phases of data gathering and reporting for the program. Responsible for compiling performance statistics for continuous quality improvement and tracking performance towards contracted goals, maintaining hard copy and electronic records in accordance with applicable federal, state and local regulations, and adhering to established data processing and record maintenance procedures. Duties include maintaining updated manuals and policy issuances for staff reference, coordinating distribution of process and policy changes and updates in regulations to all staff, providing administrative support and quality assurance to maintain data integrity. Assists Manager in developing process, file and work flows, verifies files and data entry, and produces reports within specified deadlines and coordinates payment request processing.
PRINCIPAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Oversees the operation of all internal and external unit data systems including program customer files, employer records, customer service data, training and program contracts, electronic requisitions, purchase orders, internal tracking mechanisms, reports and fiscal data directly related to customer expenditures.
This is a new program, pending official contract.
EDUCATIONAL AND EXPERIENTIAL REQUIREMENTS:
This position requires and associate degree or coursework in Accounting CIS or Data Management and two (2) years of experience in managing/maintaining reports and records. Data Management in Federal, State, or local job training, and/or placement programs is preferred. The Program Coordinator is expected to possess expert level knowledge of Microsoft software, especially Excel and database operations.
This position requires extensive analytical, organizational, and problem-solving skills with a general knowledge of accounting principles, including expenditures, accounts payable/receivable, and customer database software operations. Must be able to comprehend, analyze and apply complex programmatic regulations to systems and processes, and relay resulting changes to management and staff.
Knowledge of the State One Stop Management Information Service System and APEX reporting system, the Michigan Talent Connect system, and state and federal reference sites as well as Internet resources as they relate to employment and training programs is preferred.
The Program Coordinator must possess excellent interpersonal and customer service skills; must be able to adapt to various customer situations and possess strong interpersonal skills to assist customers and staff in meeting their objectives, while complying with applicable regulations regarding record accuracy and service documentation.
The Program Coordinator must possess excellent written communication skills and the proven ability to articulate thoughts clearly on paper with proper grammar, punctuation, and the ability to apply language rules.
SUPERVISION: Yes
USE OF THIS POSITION DESCRIPTION:
This job description is not intended, nor should it be construed to be, an all-inclusive list of duties performed, but rather is to serve as a set of guidelines to act as a measure to assure fair and equitable pay decision regarding jobs at DCC. Individuals in this position are expected to perform other duties as requested.
Job Type: Full-time
Pay: $20.19 per hour
Expected hours: 15 – 25 per week
Benefits:
Compensation package:
Experience level:
Work Location: In person
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