Dental Front Desk

Dr. C Family Dentistry is expanding, and we are looking for individuals who would like to help us take our practice to the next level! Currently, we are looking for individuals with dental front office experience—dental office experience is a must.

We are only looking for applicants who want a job with growth opportunities, desire to be part of a positive culture, and love being part of a team. We need a self-starter with leadership qualities.
Availability to work evenings is a must, as weekdays we are open until 8:30 p.m.

A dental receptionist is, among other things, the representative of a dental office. They are the first person a patient speaks to, and are an important part of establishing the patient’s relationship with the office. A dental receptionist is responsible for making sure that the operations of a dental office run smoothly so that the dental professionals can concentrate on patient care and dental treatment.

*Our Ideal Candidate:
Desire to learn and educate others
Positive attitude
Multitasking ability
Open Dental experience is a plus!

*Essential Duties:
Greet patients
Make espresso Beverages as needed for patients
Update new patient records according to established office protocols
Assist patients to complete all necessary forms and documentation
Verify and update patient information
Inform patients of dental office procedures and policy
Move patients through appointments as scheduled
Enter all relevant patient information into data system
Maintain and manage patient records in compliance with privacy and security regulations
Answer and manage incoming calls
Respond and comply to requests for information
Schedule patient appointments
Confirm upcoming appointments and recalls according to office protocol
Check daily appointment schedule
Arrange patient charts for next day appointments
Fill in cancellations and no-shows
Organize referrals to other medical specialists
Dispatch lab work appropriately
Collect and receipt payments from patients at time of treatment
Inform patients of financial treatment plan options
Arrange payment schedule with patients
Prepare mail
Create claims to be batched at end of night
Arrange supporting documents for insurance claims
Sort and distribute incoming and outgoing mail as needed
Help monitor and maintain inventory of front office supplies
Update patient education materials as needed
Maintain a professional reception area
Safeguard patient privacy and confidentiality
Upload incoming patient x rays

*Education and Experience
General education degree or high school diploma
Knowledge of dental terminology, procedures and diagnosis
Knowledge of computer and relevant software applications
Knowledge of general administrative and clerical procedures
Working knowledge of dental insurance

*Key Competencies and Skills
Communication skills
Information collection and management
Planning and organizing
Accuracy
Customer service skills
Team work
Initiative
Adaptability

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• No weekends

Work Location: In person

Salary : $17 - $25