General Manager

Hungry For A Great Career?

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family. 

Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

• Must have ability to stand for long periods of time
• Must have 2-3 years of experience
• Ability to work days, nights, and weekends
• In-Store Training Program must be completed
• Satisfactory drug screen and background inquiry

Duties and Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Operate restaurant in accordance with established performance and operating standards as set out in the Zaxby’s Operations Manual.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service always.
• Increase sales and profit by building community relationships/partnerships and providing outstanding products and service.
• Review income statements and progress towards goals with the Director of Operations and take actions to solve problems as necessary.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, procedures, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Communicate openly and honestly with subordinates, superiors, and all others about plans, progress, and problems.
• Continually mentor all members of the Management Team in the operations of the Zaxby’s unit and prepare them for future advancement.
• Make employment and termination decisions.
• Fill in where needed to ensure guest service standards and efficient operations.
• Ensure restaurant is 100% staffed with quality team members.
• Demonstrate effective interviewing skills for hiring only top performers.
• Ensure an effective work schedule is posted each week at the set designated time.
• Ensure full implementation of all training programs.
• Review daily numbers each day of work and coach and praise results.
• Provide clear development plans and performance reviews for all members of the management staff.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure all equipment is kept clean and in excellent working condition through personal inspections and by following the restaurant’s preventative maintenance programs.
• Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Benefits:

• Paid Time Off
• Tuition Reimbursement Program
• FREE meals on the clock
• Team member recognition program
• Team member referral bonus
• 401K
• Health, Dental, and Vision Program

Company Introduction

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.

Salary : $50,000 - $65,000